- Overall
10.0Overall
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Customer Experience
10Customer Experience
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Value for Money
10Value for Money
Asteron review by Clare
Thankyou for investigating my earlier complaint
The Head of Asteron Underwriting came back to me after I made a complaint about the handling of my application for Income Protection Insurance (see previous Review I wrote on 27/3/17). Mike went out of his way to right the wrongs and has agreed to honour the original policy agreement for an "Agreed Value" Income Protection Policy. Thank you Asteron. I would now highly recommend Asteron Life as their insurance is very cost competitive and they were prepared to listen and amend their decision.
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