- Overall
9.3Overall
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Value for Money
10Value for Money
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Claims Experience
9Claims Experience
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Customer Experience
9Customer Experience
Stepped up when I needed them
I was evacuated and hospitalised when I was travelling overseas. I was concerned that I may not have adequate cover when this was taking place and the cost I would have to bear. I was pleased that 1Cover stepped up to the policy that I took out and promptly settled payment directly with the health care providers. It made it easy for me which I was thankful for. One minor critisisim is that the communication could have been a bit better when I first made contact to alert them of the impending claim. That would have got them a 10 out of 10. But overally, very happy and would definitely use again and I highly recommend.
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