- Overall
1.0Overall
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Value for Money
1Value for Money
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Customer Experience
1Customer Experience
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Claims Experience
1Claims Experience
SCAM!!! DO NOT USE THIS INSURANCE COMPANY THEY ARE USELESS
My phone was stolen out of my bag at a bar when we were celebrating a friends birthday. We had personal security guards and were surrounded by close friends. They said that I neglected to take care of my bag and they will not cover the cost of the stolen phone. WARNING WHAT IS THE POINT OF GETTING TRAVEL INSURANCE. Also HOW DARE YOU ACCUSE ME OF NEGLECTING MY THINGS! There are professional thieves working out there and I am always wary of my presence in environments and also my belongings. They failed to send the reply email to the correct email address and I had to chase them up. And the staff are rude and have a attitude problem.
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