- Overall
10.0Overall
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Claims Experience
10Claims Experience
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Customer Experience
10Customer Experience
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Value for Money
10Value for Money
Proof in the claim
The price was great for the cover I selected but the real proof was in the claim. I had an accident abroad. When I phoned the 24 hour support line that's exactly what I got. Help, support, advice and sympathy. My preference to come home for medical treatment after stabilisation was supported. My flights were upgraded and I was assisted all the way - a 24 hour trip. There was continued communication from friendly staff who seemed like they really cared. Thanks to all I got home safely and as comfortably as possible.
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