- Overall
2.7Overall
-
Customer Experience
4Customer Experience
-
Claims Experience
2Claims Experience
-
Value for Money
2Value for Money
Caught out by General Exclusions
It was a second blow to not only lose my grandad suddenly the day before my travels to then find out that even though I cancelled my flights etc on the day of his death that i was not covered. I was informed that on the last pages of the 72 page policy document, that my claim would not be covered due to him being over the age of 85.
The policy showed on pages 39 that I would be covered under the reference we will pay and we will not pay however this did not reference the general exclusions. i did fine this to be misleading. my claim was for $300 only.
0 comments on this review
Login with
Register
Don't have an account?
Register nowLogin
Enter your email & password
Login with
Register
Register with Compare Insurance