- Overall
6.0Overall
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Claims Experience
5Claims Experience
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Value for Money
7Value for Money
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Customer Experience
6Customer Experience
1Cover review by Desiree Deravi
Good, but took months and deprecation on items were ridiculous!
It took over 1.5 months for my claim, I had to follow up several times with paperwork that was already submitted on the original submission. They paid me into an incorrect account even though my details were correct on the paperwork. The depreciation on a phone I purchased late Dec and was stolen mid February was over $350 which was ridiculous. Other than that my experience as ok! Not sure if I would use them again.
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