- Overall
3.0Overall
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Claims Experience
1Claims Experience
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Value for Money
7Value for Money
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Customer Experience
1Customer Experience
Do not use this company
Do not use this company (1Cover)!!
This was the first time I've ever tried to claim on insurance as I had my bag stolen from my feet in NYC and no surprise they found a way to get out of paying out. Apparently my bag was "unsupervised" as I wasn't watching it for 30 seconds while I paid the bill. Had to buy a new phone, jacket etc. all out of my own pocket.
I've heard it wasn't worth getting travel insurance as they'll always try get out of paying but unfortunately didn't believe it till it happened to me. I'm $2500 out of pocket + the cost of travel insurance (on every holiday I've been on).
Don't use this company!!
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