- Overall
1.0Overall
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Customer Experience
1Customer Experience
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Claims Experience
1Claims Experience
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Value for Money
1Value for Money
Worst Insurer
Great insurance based on value for money... that is until you have to claim. I wouldn't recommend them to my worst enemy. Disgusted at their claims process. Being stuck in a foreign country at the last leg of your holiday when funds are low for an unexpected medical issue to arise, you put faith in your insurance to be on the ball.
Paying up front... not the issue, but now having waited 7 days and still no outcome of yes or no to being covered is just absolute BS.
Never again, we could have spent the money it cost for "comprehensive" cover if that is what you can even call it on better things.
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