- Overall
3.0Overall
-
Customer Experience
1Customer Experience
-
Value for Money
5Value for Money
-
Claims Experience
N/AClaims Experience
1Cover review by Virginia Aghan
Poor Customer Service
No advice re Bali insurance, no response from managment despite following complaint procedure. Purchased insurance in October, no advice or offer to repurchace in November.
1 comments on this review
I regret that we provided you with bad service and a poor customer experience—it is the exact opposite of what we pride ourselves on. We value our customers and understand how important it is to offer exceptional service.
I will personally follow this up for you and have a manager contact you as soon as possible.
Again, we apologise for not providing you with the exceptional customer service you deserve.
Sophie@1Cover
Login with
Register
Don't have an account?
Register nowLogin
Enter your email & password
Login with
Register
Register with Compare Insurance