- Overall
10.0Overall
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Customer Experience
10Customer Experience
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Value for Money
10Value for Money
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Claims Experience
10Claims Experience
Great cover. Will recommend it to everyone.
We were going to Sweden. Had only 1 stop in Thailand where my 18 month old got sick. Had to rush her to the hospital there. I didn't have a phone on me so the hospital contacted 1cover on my behalf. They kept reaching out to me and keeping in touch. Paid the hospital bill and booked our flight back home as the dr said we need to get the little one back home. And they paid for our return cancelled tickets. They also called to check on my little one when we got back home. That's how service should be.
1 comments on this review
Wow, what can I say, this story speaks for itself. I cannot express how happy I am that our emergency assistance and claims team were so attentive and kept an already stressful situation hassle-free.
I hope your daughter has recovered well. Huge thanks for your nice review and continued loyalty, it means the world to us knowing you think so highly of our service.
I hope your next trip is full of adventure (and fewer doctor's visits) and we have the pleasure of serving you again in the future.
Sophie@1Cover
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