• Hi Carolyn,

    Thank you for your feedback. We don’t like to see customers upset and inconvenienced. We strive to create a positive customer experience, and not getting back to you within the time frame we promised falls way short of the high standard of service that we expect from our staff. I'm sorry that you experienced this.

    Again, thank you for taking the time to leave us a review, we really appreciate it.

    Sophie@1Cover
    Reply from 1Cover representative