• Hi Roy,

    We apologise about the confusion in regards to your policy. When we issue your policy we email it to you with the current policy wording for that time (past PDS are also accessible on our website). Policies are subject to change, when this happens we update policy wordings and include on them the date they are effective from. Regardless of any changes, your policy has the terms and conditions that were in place when you purchased your policy.

    I hope this clarifies things a little for you, if you have any further queries about our policy wording please do not hesitate to email me at info@1cover.com.au.

    Sophie@1Cover
    Reply from 1Cover representative