Too slow and arduous

Hi Regan,

We issue the certificate of insurance with contact numbers for both our 24/7 emergency line and general customer service.

I'm so sorry to hear that your claim took this long to process, this is certainly not what we strive for, and we aim to process all claims within 10 business days of receiving all relevant documentation. If you are still awaiting a response to your claim can you please email me your details to info@1cover.com.au with the subject 'Attn Sophie: Compare Review'

Sophie@1Cover