- Overall
6.3Overall
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Customer Experience
8Customer Experience
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Value for Money
6Value for Money
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Claims Experience
5Claims Experience
1Cover review by Kieran Connole
A bit surprised
I was a bit surprised with the amount deducted for depreciation. It cost me a lot more to replace the devices even when buying older models.
1 comments on this review
I’m sorry to hear that you’re not happy with the outcome of your claim. We use international insurance standards to determine depreciation. Depreciation will apply each year starting from the time of purchase until the date of loss.
Different rates of depreciation will apply depending on the type of item, age of the item, and the asset life of the item as the ATO defines.
Of course, we consider all claims on a case-by-case basis, and our aim is to work towards a solution. If you’re unhappy with the outcome of your claim, you can choose to have the original decision reviewed by emailing your policy details to me at info@1cover.com.au with the subject ' Attn Sophie: Product Review'
Sophie@1Cover
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