- Overall
9.3Overall
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Customer Experience
9Customer Experience
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Value for Money
10Value for Money
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Claims Experience
9Claims Experience
1Cover review by Susan Emiliana Marshall
Travel Insurance
Your travel insurance is very competitive and we have been using your brand for years. as we get older it is getting very expensive. Maybe 1Cover can consider a discount for their valued customers.
1 comments on this review
A long-time customer! Thanks so much for your continued support, it means so much knowing the confidence and trust you have placed in us.
Here at 1Cover we aim to continually provide a good quality product, we offer quality cover and legendary customer service.
So whilst our competitors have trimmed costs – we have done the opposite – hiring Doctors and nurses as to be on our 24/7 emergency assistance team, doubling our call centre staff, having local call centres in Sydney, Brisbane and Auckland rather than the outsourcing overseas. There are countless decisions like this where we focus on putting the customer first, which no doubt is far costlier, but it is a far better service.
Thank you for choosing 1Cover and for taking the time to leave us a review, we really appreciate it!
Sophie@1Cover
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