• Hi Roderick,

    If you decide that you do not want your policy, you may cancel it within 14 days after you are issued with your Certificate of Insurance and PDS.

    Our cooling-off period is a safeguard designed to give you the opportunity to change your mind. However, like all travel insurers and service providers, we cannot offer an open-ended refund policy. As a goodwill gesture we offer to change the dates on the policy where possible but again this cannot be open-ended.

    Keeping an open dialogue with our customers is how we improve our service, so thank you for taking the time to leave us a review.
    Sophie@1Cover
    Reply from 1Cover representative