- Overall
8.0Overall
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Value for Money
8Value for Money
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Customer Experience
8Customer Experience
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Claims Experience
8Claims Experience
Specify $value limits in your acceptance letter
My ratings are only generic, as I had no need to claim or anything else, so I just picked 8 for first question generically, 8 for second question as a fair assessment across competitors, and 8 for third question genetically so as not to drag down overall rating with no claims experience. One thing was a pain for me, you don't specify the actual dollar limits of coverage in your confirmation letter, and that is exactly what I must provide when applying for a visa! So I had to separately try and convince the visa people of this, as they specifically set minimum dollar limits you must be covered for to be approved for your visa....generic supporting documentation of your conditions is not specific enough for visa authority, (for some countries) it must be specifically stated in your insurance acceptance letter.
1 comments on this review
We note on our certificates of insurance the policy option you have chosen and also supply the PDS which includes a general table of benefits along with full T&Cs, unfortunately we are unable to add further detail to the certificate of insurance with specific policy information as everyone's requirements are different.
Keeping an open dialogue with our customers is how we improve our service, so thank you for your feedback.
Sophie@1Cover
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