- Overall
2.3Overall
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Value for Money
5Value for Money
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Customer Experience
1Customer Experience
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Claims Experience
1Claims Experience
1Cover review by Ed
Worst to Claim
I've emailed the claims dept as my tooth was crack and part of my dentures broken when i eat an almond nut. Due to my hectic itinerary, i did not have it pulled out overseas as it's still manageable although very inconvenient in chewing. When i arrive in Sydney, get told that it's not covered.
4 comments on this review
I'm sorry to hear about the incident you had overseas. We are a Travel insurance provider, this means we provide cover for overseas medical expenses, there is a stack of legislation that prevents us from covering medical expenses in Australia, this is applied to the travel insurance industry as a whole.
Keeping an open dialogue with our customers is how we improve our service, so thank you for your feedback.
Sophie@1Cover
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