- Overall
10.0Overall
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Value for Money
10Value for Money
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Customer Experience
10Customer Experience
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Claims Experience
10Claims Experience
1Cover review by Julian Donaldson
Lost luggage information request
Landing in Rome our luggage went missing. I immediately called your office and was delighted with the polite and helpful advice. I have not made a claim as I'm seeing if the airline will cover the cost of the essential items I had to purchase. The luggage arrived three days late.
1 comments on this review
I'm glad you found our customer service representatives to be helpful and informative, we always strive to offer exceptional service.
It’s great that you were happy with our travel insurance and impressed by the extent of our coverage, (even though you haven't fully needed to use it yet).
We hope you had a great time on your trip and thank you for taking the time to leave us a review, we really appreciate it!
Sophie@1Cover
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