- Overall
9.0Overall
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Customer Experience
9Customer Experience
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Value for Money
9Value for Money
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Claims Experience
9Claims Experience
1Cover review by Rodney Smith
Amazed at speed of response
It was rather messy trying to make a claim online, the way each input had to be a separate file. I rang the help number and sorted things such that some things did not have to be input. Once the claim was submitted it only took a day to be approved and a date for money to be paid advised to me. I also found things straight forward in entering and getting responses on pre-existing illnesses. I have been overseas more than 10 times and this is the first claim I have ever made. I believe I should be able to get a no claim bonus.
1 comments on this review
I'm pleased that our team were able to assist you when you were having trouble with the online claim form and that you were impressed at the speed your claim was approved.
It’s great that you were happy with our travel insurance and impressed by the extent of our coverage.
Thank you for choosing 1Cover and for taking the time to leave us a review, we really appreciate it!
Sophie@1Cover
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