• Hi Ian,

    Keeping an open dialogue with our customers is how we improve our service, so thank you for your feedback.

    I’m sorry to hear that you were unhappy with the outcome of your claim. However, you can choose to have your claim escalated and reviewed by an independent panel if you wish.

    To organise a review please email your policy details to me at [email protected] with the subject ' Attn Sophie: Compare Review'

    [email protected]
    Reply from 1Cover representative
  • Hi Ian,

    Keeping an open dialogue with our customers is how we improve our service, so thank you for your feedback.

    I’m sorry to hear that you were unhappy with the outcome of your claim. However, you can choose to have your claim escalated and reviewed by an independent panel if you wish.

    To organise a review please email your policy details to me at [email protected] with the subject ' Attn Sophie: Compare Review'

    [email protected]
    Reply from 1Cover representative