Value for Money
10Value for Money
Trying to claim when death in family
I had travel insurance for a family trip to Hawaii, my mother who lived in Scotland suddenly passed away. It was decided I would go to Hawaii and then onto Scotland from there, therefore I would not be using my return trip to NZ.
1 Cover refused to refund my return trip because my mother died in Scotland and not NZ.
Disgusting from an insurance company and I could not find this stated in their policy about a family death in another country and therefore having to change travel plans.