• Hi Robyn,

    I’m sorry to hear that you were unhappy with the outcome of your claim. We do require original receipts or proof of purchase for claims.

    Of course, we consider all claims on a case-by-case basis, and our aim is to work towards a solution. If you’re unhappy with the outcome of your claim, you can choose to have the original decision reviewed by emailing your policy details to [email protected]
    [email protected]
    Reply from 1Cover representative