- Overall
1.7Overall
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Value for Money
1Value for Money
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Claims Experience
1Claims Experience
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Customer Experience
3Customer Experience
1Cover review by Jag CG
Claim turned down after information given during our trip that it would be honoured
After losing rental car keys due to a kayak capsize event, we called 1cover and they said it would be covered under loss of personal items.
Then after making the claim when we returned home, they said rental items aren’t covered under the policy
1 comments on this review
I'm sorry to hear about your situation. Only items that you own whilst travelling, are covered by a travel insurance policy. This is generally an industry-wide standard and it's certainly not an exclusion specific to 1Cover. Thank you for taking the time to leave us a review. Regards, Sophie
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