- Overall
10.0Overall
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Claims Experience
10Claims Experience
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Value for Money
10Value for Money
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Customer Experience
10Customer Experience
Stress freedom
We were traveling to Bali on a 17 day vacation with a 2 and half year old. In day 3 he started developing cough. We took him to a local doctor but he kept deteriorating and also developed a temperature. We got in touch with 1Cover to understand the process to be prepared and were given professional and caring guidance. We were also out through a travel nurse who gave care guidelines. We eventually had to hospitalize him and throughout the 1Cover team were in touch guiding us through everything. The claim was handled directly through the hospital and thankfully my kid recovered in a day of hospitalization. After that the 1Cover guys followed up to see if any further care was needed which we appreciated. All in all this was a silver lining to what could have been a real disaster. Will highly recommend.
1 comments on this review
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