Useless for interrupted trips, customer service unhelpful

The one time I needed assistance was when I was stranded in transit in Vietnam after the airline cancelled the connecting flight and only offered another 3 days later. Called 1cover. First, the customer service person was hardly comprehensible because of his accent. But he was dismissive anyway in an unsympathetic way. Said this was not covered. Didn't give advice about what really was covered. Kind of pointless insurance and the customer service was not at all helpful or nice.

Did you like or dislike this review?