- Overall
1.0Overall
-
Customer Experience
1Customer Experience
-
Value for Money
1Value for Money
-
Claims Experience
1Claims Experience
1Cover review by Domenica Liberti
Expensive and terrible customer support
I will never use 1cover again. We had a terrible experience. It took them for ever to review our claim and I had constantly write to them to know the status. We came back in January still waiting for a claim submitted in October!!!
2 comments on this review
I have located your information and can see multiple claims have been lodged. I'm sorry that there has been a delay on completing some of your claims. If you can please email the claim numbers that need to be completed and attention this to me and I will escalate this to the claims Manager for you. Email address is 1cover.com.au Regards, Helen
Login with
Register
Don't have an account?
Register nowLogin
Enter your email & password
Login with
Register
Register with Compare Insurance