- Overall
9.3Overall
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Customer Experience
10Customer Experience
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Claims Experience
8Claims Experience
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Value for Money
10Value for Money
1Cover review by Nadia Chantelle
Great communication and brill service
Rated claims experience an 8 because unfortunately I had to enter manually as the site wasnt working but I cannot fault flow of communication and customer service. Would absolutely use again.
1 comments on this review
Glad to hear that you were happy with our Claims team performance, I will certainly pass this on. However, I'm sorry our online system wasn't available at the time that you were trying to process your claim. We try to keep our system as easy and up to date as possible and you may have been affected by a maintenance upgrade. Thank you for taking the time in providing a review, and we hope to service you again for your next journey. Regards, Sophie
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