• Hi Nadia,
    Glad to hear that you were happy with our Claims team performance, I will certainly pass this on. However, I'm sorry our online system wasn't available at the time that you were trying to process your claim. We try to keep our system as easy and up to date as possible and you may have been affected by a maintenance upgrade. Thank you for taking the time in providing a review, and we hope to service you again for your next journey. Regards, Sophie
    Reply from 1Cover representative