- Overall
7.0Overall
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Customer Experience
7Customer Experience
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Claims Experience
7Claims Experience
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Value for Money
7Value for Money
I subm itted a claim and I showed how much came out in AUD. However 1Cover used their own 'exhang...
Purchased when holiday was booked. Easy to purchase. Piece of mind. Grateful not to have used it, bet...
I chose 1Cover for cruise travel insurance. I read the PDS and was happy with the extra things they ...
1 comments on this review
Thank you for your patience during this difficult time. I’m sorry to hear that you were unhappy with our cover. If you have lodged a claim you are able to have the matter escalated and reviewed by an independent panel if you wish. To organise a review please email your policy details outlining your complaint to [email protected] Keeping an open dialogue with our customers is how we improve our service, so thank you for taking the time to leave us a review.
Regards, Betty
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