- Overall
9.3Overall
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Customer Experience
10Customer Experience
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Claims Experience
10Claims Experience
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Value for Money
8Value for Money
1Cover review by Tim Hall
Fantastic Level of Service
1 Cover was exceptional in dealing with my Claim regarding my Sons Medical Emergency whilst in Canada. I contacted 1 Cover when my Son fell ill , from Canada and had a Case Manager who helped me through a Very Stressful Time . My claim was evaluated and approved within 2 days . Fantastic Level of Service which means I will be using 1 Cover for my Preferred Travel Insurance in the Future .
1 comments on this review
I am so pleased that our emergency assistance and claims teams were able to help out and make such a traumatic event that bit better for you.
I hope your son is feeling better after the accident. Thank you for taking the time to provide feedback, it's heart-warming to hear such kind words about our customer service.
We look forward to providing you cover on your next trip!
Regards, Betty
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