- Overall
6.3Overall
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Customer Experience
9Customer Experience
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Claims Experience
1Claims Experience
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Value for Money
9Value for Money
1Cover review by Narelle Ireland
cruise with islands cancelled
was not happy with our island where cancelled my friends have 1cover and they have been told they are not covered for it. we took out cover before this virus happened and no one had the virus on the cruise ship they stopped us from coming to the island because 2 people had the flue
1 comments on this review
I’m sorry to hear of your missed ports. If you have lodged a claim, you can choose to have your claim escalated and reviewed by an independent panel if you wish.
To organise a review please email your policy details outlining your complaint to [email protected]
Keeping an open dialogue with our customers is how we improve our service, so thank you for taking the time to leave us a review.
Regards, Betty
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