- Overall
1.5Overall
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Value for Money
1Value for Money
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Customer Experience
2Customer Experience
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Claims Experience
N/AClaims Experience
awful customer experience - put me off purchasing
This is one of the worst customer services I have ever experienced. Calling to get more information about their policy they were a) not helpful; b) rude; c) utter the policy really fast so when I asked questions they were annoyed at this and became even less helpful; d) told me everything was clearly explained in their website so could get my questions answered there.
I am glad other companies offer coverage because these guys are a total no! Imagine what it would be like to deal with them IF you needed to claim anything!
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