- Overall
1.0Overall
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Value for Money
1Value for Money
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Customer Experience
1Customer Experience
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Claims Experience
1Claims Experience
Lost in Public Places
I lost my iPhone in a taxi overseas not long ago, and they won't pay me. They said I lost it in a taxi which is considered a public place. When you lose something, it's normally in a public place. After their rejection, I claimed from my credit card insurance company, they paid me within 2 weeks without any question asked, nor do I have to send my original copies of purchase document. Yes, they can be very nice to you when you want to purchase the insurance from them, but you will have a hard time claiming for anything. Don't bother buying insurance from them, go elsewhere. When they don't pay you for your claim, it's not value for money.
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