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InsureandGo review by Stella
They won't get my business again
My suitcase got broken on the way home. At 1am in the morning it didn't occur to us to complain to the airline. Insure and go have used every possible excuse not to pay our claim, despite us proving purchase, sending photos of the damage. Their latest wheeze is to ask us to send the suitcase to them. Yeah right! It would cost us more than the claim and they know that.
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