- Overall
6.7Overall
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Customer Experience
8Customer Experience
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Value for Money
6Value for Money
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Claims Experience
6Claims Experience
InsureandGo review by Steve
Claim approved but under valued
Customer support for the most part has been good although there can be long wait periods for processing claims.
The methodology for determining the value of items leaves a lot to be desired. A very high quality jacket that I lost which would have had a 10 year lifespan (at least) was valued against a 5 year lifespan.
It is one thing to claim that you pay out a lot of claims, it is another to apply a fair value.
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