- Overall
3.7Overall
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Customer Experience
5Customer Experience
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Value for Money
5Value for Money
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Claims Experience
1Claims Experience
Terrible experience in submitting a claim
I found Insure and go very easy to purchase a policy and very easy for them to take my money, however they were incredibly difficult and convoluted when making a claim so difficult to get money out of. I submitted a claim using on line tool and uploaded the files and documents requested. I then had to send same files 3 additional times to different people and have numerous telephone calls and over 3 months of waiting and threatening to take the case to the ombudsman before I finally got the claim processed and this was all for a very small claim.
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