Insureandgo

I have always enjoyed InsureandGo being my Travel Insurance Company and after one claim after many years I was very happy things went so well, but, I was a little put back after my last policy that I purchased on the 10th January, to replace the one that was cancelled because of my unfortunate accident actually went up by a rather larger amount. Was told it was because I was only getting 10% discount, when the other policy was 15% because I am a very good customer. Am I being penalised because I made a claim?? I am already off to Japan in March and on the 10th September to South America. I always let all my friends know how great you are and in my last review it was fantastic. Would appreciate some feedback because we have travelled together for many years and we hope to travel a lot more

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