• Hi Tracy, I'm genuinely sorry your claim didn't have the expected outcome. We aim for our claims process to be easy and efficient, and I'm sorry this wasn't your experience. I will be sure to pass your feedback on to the right people for consideration. You are able to appeal your claim decision by emailing your claim number to [email protected] From here, a team independent of claims will assess your case and update you on their decision. Thanks, Anna
    Reply from InsureandGo representative