- Overall
3.7Overall
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Value for Money
4Value for Money
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Claims Experience
1Claims Experience
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Customer Experience
6Customer Experience
Tick Insurance review by Heath Russell
Disappointed with claim payment
received just $211 for iphone 6 64gbtick depreciated to that figurebut if you look online the value is far greater that the value suggested i thought for the excessive excess the payment would have been more..and it took so long for claim to be settledwhich involved numerous interstate phone calls....maybe think twice to use tick again or even recommend to friends
1 comments on this review
I'm sorry you weren't happy with the claim payment. I'm not sure how the amount was calculated, perhaps the excess you had in place was quite high so the settlement was lower than you thought it might be? If you think it is unfair, then please email complaints@tickinsurance.com.au.
Kind regards,
Anna
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