- Overall
10.0Overall
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Claims Experience
10Claims Experience
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Customer Experience
10Customer Experience
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Value for Money
10Value for Money
Flight cancellation
I currently live in Australia and decided to go visit my mum and dad for Christmas in England .Whilst visiting my mum was rushed into hospital with next 24hr being critical. So needed to cancel my flight and rebook it and was told due to my mum not being in Australia I wasn’t covered for this absolutely disgusting knowing I got travel insurance and just because I’m visiting family I’m not covered for my Mum being rushed into hospital
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