- Overall
1.0Overall
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Customer Experience
1Customer Experience
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Claims Experience
1Claims Experience
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Value for Money
1Value for Money
Cancelled flight, left me stranded and out of pocket.
The first time and the last time I have used tick insurance. My Bali to Brisbane flight got cancelled so the airline put me on a flight to Perth and then I was stranded in Perth. I was told I had to go to Sydney and then Brisbane but when I called tick they told me they would not cover the cost of any of it. Not only did I pay over $50 for top cover insurance, I was also out of pocket $550 for the flights to get back home. I’ve learnt my lesson and I will definitely not be using tick again.
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