- Overall
10.0Overall
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Value for Money
10Value for Money
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Customer Experience
10Customer Experience
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Claims Experience
10Claims Experience
Holiday in Cambodia - with a dislocated elbow
I received the deposit for my claim over the weekend. I just wanted to say how very grateful I am for the wonderful assistance and service provided by Zoom.
Since the injury occurred Zoom has taken such good care of me by providing phone support and arranging doctors' appointments while I travelled overseas. The whole process was really simple and efficient and I always heard back promptly from one of your support people. I have passed on your details to many people who have enquired about how I managed while travelling. Thank you so much for processing my claim extremely quickly too. We all hear such horror stories of insurance companies being difficult to deal with and I'd like to let people know that this is not always the case. Congratulations on having such a terrific team of professional people.
1 comments on this review
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