Not that happy

When I purchased the insurance I thought the $200 excess covered the whole trip but I soon discovered that it is for each event being claimed. I had 2 incidents and luckily I didn't have a 3rd otherwise I would be owing Zoom. I spoke with staff on this matter they were quite rude and didn't explain why! It is very easy to apply online and that is all the good news just wait until you have to make a claim and that is where they hit you. So don't be fooled by the good reviews it's only when you make a claim that you find its true worth

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