- Overall
10.0Overall
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Customer Experience
10Customer Experience
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Claims Experience
10Claims Experience
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Value for Money
10Value for Money
Very honest and easy to claim
We had to use our insurance due to flight cancellation by the air company. At first, Zoom said they would not cover it, as I would have to pay the excess ($200) and my expenses were lower than this. On the next day I received an unexpected email saying they had reviewed my case and that it was covered by them with no need to pay the excess. So I just sent all the evidences and I got all my extra expenses reimbursed in 5 days. Will certainly use Zoom on my next trip.
1 comments on this review
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