- Overall
10.0Overall
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Customer Experience
10Customer Experience
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Value for Money
10Value for Money
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Claims Experience
10Claims Experience
Zoom Travel Insurance review by Rebecca
Outstanding customer service
I recently had to make a claim for a trip to Bali, where myself and my niece got severe Bali Belly. We needed a doctor to attend our hotel on two separate occasions. The entire claims process was very user-friendly and so easy! I was able to submit all relevant documents online and my claim was approved promptly. Staff were very professional and friendly. I highly recommend Zoom to anyone travelling overseas.
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