- Overall
10.0Overall
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Claims Experience
10Claims Experience
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Customer Experience
10Customer Experience
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Value for Money
10Value for Money
1Cover sorted everything. Highly recommend
I had cause to make a Claim through 1Cover in Aug 2012 while on holiday in Thailand. I had become ill and been admitted to a local Bangkok Hospital. I rang the Emergency Assist number in Australia to seek assistance as to what I was required to do, the help that I received from the Operator was sensational, she went out of her way to assist and everything that she said would be attended to was done without haste and I was kept updated by telephone. On my release from the Bangkok Hospital, I was required to do nothing, everything had been taken care of by the local 1Cover representative. When travelling overseas this year, I had no hesitation in again taking insurance with 1Cover.
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