- Overall
10.0Overall
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Customer Experience
10Customer Experience
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Value for Money
10Value for Money
Confidence in travel insurance
After dealing with other travel insurance companies l was very pleased with the service from 1Cover. I have not had to make a claim but l did have to sort out travel insurance when my sister was critically ill in Vietnam. I thought my sister was with 1Cover… she wasn’t ….. but the way l was treated whilst trying to sort it out was exceptional. Unlike the insurance company she was insured with. The one she was insured with finally did the right things …. but everything l had to do and the way we were treated meant we would never go with that well known insurance again. They made us jump through hoops trying to get out of paying. I’m sure they finally medically evacuated my sister when they did their maths and decided it was going to cost them more if she died. I am happy to share the insurance company’s name
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