- Overall
10.0Overall
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Value for Money
10Value for Money
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Customer Experience
10Customer Experience
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Claims Experience
10Claims Experience
Happy with the service provided by 1Cover.
We've never had to actually make a travel insurance claim before and were very pleased and grateful to find that 1Cover assessed and approved our claim and paid for out-of-pocket expenses we listed. 1Cover emergency staff stayed in touch with me via email right from the time my husband ended up in hospital in Borneo until we arrived home. The staff I dealt with via email and phone during this emergency were great. As well, the staff in the claims area were kind and efficient in the way they assessed our claim. With thanks from us, Rose and Paul.
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