Have used 1cover now for numerous domestic and overseas trips. Staff are always helpful and give good information over the phone. Appreciate the car hire excess cover and pet cover (overseas only) . D
Once again home without needing to make a claim, but on the one time we did four years ago, they handled things very well when life was extremely stressful and the final outcome was as bad as it could
Third or fourth time I've used 1Cover insurance for travel. Have never had to make a claim but enjoy the ease of applying on line, have told all my travelling friends about applying on line &
Fortunately I have not had to make a claim both times I have purchased insurance from 1cover. I researched Travel Insurance for quite some time before deciding on 1cover. Good value for money and easy
have not had to claim...appreciated the ease of purchase...saves money on car hire as do not have to take out extra cover
I have insured with 1Cover on several occasions now and had to make a claim two years ago when I was too sick to take a flight. The ease of claiming and the great service made the process very simple.
Easy online application, previously made a claim and customer service was great, people are helpful, claim p0aid promptly. Have used several times now, will continue to use 1 Cover. Thanks
Have never had to claim from 1Cover so unabel to rate them there but as far as taking out the insurance and the cover given is faultless. Will definately use them again and recommend them.
This is the second time I have used 1Cover and would not consider anyone else.Unfortunately I had a Claim the first time and the service and settlement was outstanding
Excellent Value!!!! Have used for Travel several times and it's really good value for money and no trouble to arrange or change if required before travel. Thank You
Rates well in industry comparisons, have sourced and used twice now though yet to make a claim. Would recommend without hesitation.
great service , quick and easy to follow on the web page simple quote ad buy servicehave used them several times with only 1 claim. quickly paid and all good
Always happy not to have to make a claim. I feel confident that if I did, you would act quickly and efficiently. Am happy that age doesn't have a detremental effect on premium at this stage as co
Bought online as recommended by others. Very easy to purchase. Didn't have to claim thankfully!
Easy and value for money, Recommend them any time
I have used 1 Cover now for my past three trips. On each occasion I have found the staff to be extremely helpful and friendly. After doing some checking of other travel insurance rates I have also fo
This is the 4th time we choose 1Cover for our travel insurance and if they keep performing in this manner we will selrct them again next year
Very happy with my dealings with 1cover. I've not yet made a claim, but purchasing has been hassle-free and their communications have been friendly, professional and helpful. Value for money also
Easy to purchase cover. good value no claim had to be made would recommend and will use on next holiday
Due to a death in the family we had to change our travel dates everyone that we dealt with was so sympathetic airlines hotels etcexcept 1cover they showed no sympathy whatsoevere and charged us to cha
I guess the most important KPI for any travel insurance company will be measured by the results from a claim, though in our case this was not necessary and we were unable to test their efficiency.
A good product, competitively priced that provides peace of mind. We have used 1Cover for a number of overseas trips. When we had reason to claim on one of our trips, the process and outcome was fai
Easy to purchase, no doctor certificate required for over 75. No claim made, but looked easy enough if we had to.
Great help when it looked like I needed to cancel my travel due to my daughters becoming ill. I will use you again.
Easy to purchase and had a good level of cover compared to other similarly priced products. Didn't have to claim so can't comment on that process.
This tip went very well with the comfort of knowing we were covered for our travel needs. Last time I contracted dengue fever and required 4 days treatment in Bangkok. 1 Cover kept in constant contact
I have taken out many travel insurance policies with this company and have found it easy to make the purchase. I have been fortunate that I have not needed to make a claim but have had feedback from
Have used 1cover a number of times and never had any complaints with their service. Great cover and easy to access.
I am delighted with the service I have received both for overseas travel and domestic. The Customer Service is great nothing seems to be a trouble, very helpful would not consider using anyone else.
Have been using 1Cover for the last 3 trips. Fantastic, easy to obtain and good cover for prices charged. I will definitely use them again
Easy to purchase,comprehensive cover,value for money,and follow up even if you don't need to make a claim.
Having researched many companies travel insurance offerings, I can personally attest to ICover's value for money policy. With the backing of one of the largest insurance companies behind them, I
It seemed good value after comparing with other companies and was simple to purchase. Did not need to claim, so cannot compare this side of the insurance.
Had no problems this trip. The cover provided peace of mind and was easy to arrange. The reason for peace of mind was that on a previous trip we had occasion to make a claim. This process was straight
1Cover was recommended to me by a friend who had shopped around. I found it so easy to apply for the policy online. It was quick and simple to purchase and took al the worry out of traveling. Thorough
This is the 4th time I've used 1Cover and even though I've fortunately never had to make a claim I have been reassured by the customer service and online support made available to me. Will de
Easy to set up. Good coverage Haven't made a claim however called claims number by mistake when extending cover duration once. Staff most helpful and courteous.
This is the second time I have used 1Cover and did not need to make a claim which is great but having Travel Insurance gave me the peace of mind to enjoy my trip without having to worry.... the first
Purchased Onecover after my daughter experienced a broken wrist while travelling in Canada, and car excess issues in the EU. Knew I could trust them, and happy to spend my money with them after her e
Even though I did not make a claim I am sure it would have been been a smooth process as was applying for Travel Insurance..
The P.D.S. confirmed for us that once again my wife and I had chosen wisely for insuring with 1 Cover. We travelled overseas with peace of mind, knowing that we were more than adequately covered in th
Hi I just had a holiday in Bali. Thankfully nothing happened that I needed to make a claim but will use them again when next traveling.
Prompt and personal response to email enquiries. Comprehensive product at reasonable and competitive price; thankfully although there has been no need to make a claim having used 1Cover on three occas
So easy to deal with, also the most comprehensive for the cheapest price. While overseas decided to extend stay and they made it soooooo easy to just add on (for $4!!!) using the online chat feature.
Only concern was the extra premium that I had to pay to cover a pre-existing condition eaven though recent medical examinations have revealed that all is well.
Genuine peace of mind every time we travel.
Good price and inclusions. Didn't have to make a claim though and I guess that it is the real telling on whether the insurance is any good. Would use again as AAMI is poor!
It seemed good value after comparing with other companies and was simple to purchase. Did not need to claim, so cannot compare this side of the insurance.
Found the purchase easy and good customer service. Cannot comment on claims experience as thankfully trip was without incident.
Great and easy company to deal with after dealing with another insurer I will be staying with 1Cover.