1Cover reviews
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overall rating 8.5 1136 reviews
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Customer Experience
8.5
- Awesome 841
- Good 145
- Average 34
- Bad 27
- Terrible 89
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Value for Money
8.6
- Awesome 828
- Good 168
- Average 51
- Bad 16
- Terrible 73
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Claims Experience
7.9
- Awesome 408
- Good 36
- Average 14
- Bad 9
- Terrible 98
Awesome customer experienc...
Quick response to claim and settlement without delay. Quick response to changes to the policy details...
This is my 3rd time being ...
3rd time organising cover with 1Cover and I'm still very happy with the options available and the...
Would never use again
I am still waiting for a reply to my 3rd email in regard to an issue I had. The auto reply says I sho...
Three time user
First used 1cover in 2014. Had a reason to claim hospital expenses and fly home, no issue was made, p...
Holidays
Have used 1 Cover for a few trips now and very happy. The one time we needed to claim it was fully c...
Easy and prompt applicati...
Great insurance cover. Was a great price. Insurance done few says before our flight. Was easy and pro...
Slow Claims Process
Had to call a couple of times for them to look at a claim that was submitted almost 3 months earlier....
Hassle Free and Worth It
We have used 1Cover three times for travel insurance. Once we needed to claim due to health issues a...
Only one insurer I use
I’ve used 1 Cover over many years and I’ve claimed once which was fantastic. I was called by a rep th...
Excellent and timely claim...
Had to cancel a recent trip due to husbands illnees and inability to travel. 1Cover were prompt and p...
Best Value Travel Insuranc...
I have a pre-existing health condition. The premium I paid with 1Cover was the lowest of at least 6 ...
Claims with a difference
Unfortunately we have had to make two significant claims with 1Cover and they could not have been mor...
1Cover travel insurance cl...
The company was great and helpful when putting in a claim and a settlement was received and agreed on...
Claims
I cant thank 1Cover insurance went on a cruise and got very sick nearly dying and to recommend this i...
Amazed at speed of respons...
It was rather messy trying to make a claim online, the way each input had to be a separate file. I ra...
Excellent and prompt servi...
We now always use1Cover and have had to make a few claims over the years related to medical issues or...
Good value for money
I chose this policy because it fulfilled my needs and was comparatively good value for money. As we d...
Claim
Amazing customer experience. Submitted a claim and received a response on the same day. Claim process...
1Cover Insurance
I would highly recommend 1Cover insurance they are awesome to deal with and the prompt service they p...
Peace of mind travel insur...
We always get cover 1 travel insurance never had to claim but peace of mind knowing we are covered
First time users
We were fortunate we didn't need to use any cover. It was value for money. Also whilst away I was...
Long-time customer - good ...
I have been using 1Cover for many years, travelling to many parts of the world. I have only had to ma...
Best coverage all round
I have always used 1cover for my travel insurance as their price & what they cover are very compe...
Simple and easy to obtain....
After our plane was diverted and a passenger was taken of, I was thankful for my insurance cover 1.
Positive
Great value for the money we spent, easy experience to organise for travelling and easy enough to org...
5 Stars
I've have never need to use it yet. But I have heard from other friends that when they have claim...
The travel insurance
I have found cover to be very reliable. I had reason to make a claim a few years ago and even though ...
Insurance which gives me a...
I find this company so easy to deal with. Great value in comparison with other insurers. Each time ...
Narlah
Luckily I have never needed to make a claim, i do use this travel insurance each time i travel. It...
Hard to review when no cla...
My value for money rating was due to the age loading for myself. I can understand the reasons for the...
Peace of Mind
Thankfully we didn't need to use our cover but when you are cruising for 106 days around the worl...
Good price for peace of mi...
Have not had to use for a claim but experience really easy buying online. Went to Darwin for 10 days ...
1 Cover is My Cover!
I have been using 1 Cover for years & it is still the most affordable broad based cover available...
Outstanding assistance whe...
We have just returned from traveling and unfortunately had serious medical issues. 1Cover was extraor...
1cover Insurance
This cover was inexpensive and easy to obtain online. However I had no idea what I was covered for. F...
Impressed
Very pleased to be given 12 months credit on a recent travel insurance policy. Was unable to go on tr...
1Cover has always had exce...
I have always used 1Cover for my travel insurance. When I had to make a claim, they were straight on ...
This cover was at a very r...
Because I am a fit and active person I usually resent having to pay a higher and higher amount each y...
Easy and Simple Travel Ins...
The 1cover website to obtain quotation was fast and easy to complete. Policy benefits were adequate ...
insurance Cover
I have always thought 1Cover Travel Insurance an excellent company to deal with. I always also find t...
Easy, convenient and great...
I had to make a travel insurance claim for my recent trip and the service was prompt, friendly and ef...
Easy to insure and good pr...
It would be more easier if somehow app can remember all my family details (maybe just tel number then...
Review
Not the cheapest but not the most expensive either. I can't comment on how they process claims no...
Happy to take your premium...
Lost a pair of Maui Jim sunglasses prior to leaving Barcelona and didn't discover this until we w...
Cost effective service
Having fallen ill on holiday i found the customer service and claims process to be fairly straight fo...
Highly recommend!
Easy to apply for cover and affordable rates. Great that I could just get cover for my daughter too, ...
easy, quick, transparent a...
On line, simple, clear insurance for travellers. Updates on what might suit better offered via email,...
easy to deal with
Great to know i had coverage even though I didn't use it. Easy to organize & really easy to d...
Quick and simple
It was very simple and easy to make a claim, and I received payment within two days, overall I am ver...
Lost luggage information r...
Landing in Rome our luggage went missing. I immediately called your office and was delighted with the...
Easy to get in touch and c...
I felt supported in my illness so far away from home. Friendly, easy to communicate with and efficien...
Simple Easy Process
Fortunately we did not have to make a claim, but we did have some concerns when the Lombok earthquake...
Awesome outcome
I injured myself overseas and was advised by the hospital to have my leg elevated on my return flight...
Worst to Claim
I've emailed the claims dept as my tooth was crack and part of my dentures broken when i eat an a...
Quick and easy Purchase - ...
Getting travel insurance for a 5-day trip was just too easy purchasing with 1Cover. Their policy cove...
Great product
The online quote system was easy to use and prompt, price was very good, comprehensive coverage with ...
Cruise cover
Lucky didnt need to use this time, but very happy with the policy. Have used before and have had to m...
Cover Easy
The application process was efficient and easy. The medical condition was resolved efficiently and q...
disappointed
Whilst I appreciate the prompt responses, both at the time of my accident and subsequently, I was dis...
Great customer service
A quick and easy way to sort through all the various travel insurance policies.
Staff easy to tal...
Should be simple but isn’t...
No communication between emergency claims and normal claim departments. I had to chase up my reimbur...
Claim paid with ease
When we take insurance we always hope we do not need to claim, and if we do, we don’t want hassles. O...
Great value for money
While I have never had to claim on my travel insurance every time I've searched for travel insura...
Extremely easy
Taking out this insurance was very quick and extremely easy to do online and the application question...
Hassle free
So easy to apply, didn’t need to use this time though we did make a claim on our very first overseas ...
It covered me for everythi...
So many insurers refuse to cover, but 1Cover was so helpful and encouraged my adventure holiday and k...
Were there when we needed ...
Used 1Cover a few times now and when we lost a family member and had to fly home quickly they were th...
Quick and easy claim proce...
Whilst travelling through Ireland on an organized coach tour my husband and I became unwell and could...
Peace of mind
I’ve had 1Cover insurance for a few years now and never needed to do any claims. This time however, a...
Third time with 1Cover.
1Cover are great. I've gone overseas three times in the last 4 years and have used 1Cover every s...
5 Stars
Quick and easy. Hassle free with my claims. 100% value for money. Highly recommended for those that a...
1cover stars again
I cannot rate 1Cover highly enough. For the ease of quoting, to paying, to claiming and to settlement...
Easy step by step process ...
Thank you. The claims process was easy to follow and they were very fast in settling. Would definitel...
Easy to claim
My iPhone was water damaged and the process of making a claim is so simple and easy. Also their produ...
Best Value and Reassurance...
After using 1Cover for a second time i became even more happy with the products and having the reassu...
Easy and Clear
We were very happy with this on line service and we Will use the service again and our next trip
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Travel insurance
Due to a heart attack and surgery I was unable to fly. 1Cover is excellent in price, conditions and ...
Peace of mind.
Great to go overseas with peace of mind that if anything untoward happens we will be looked after by ...
Quick turnaround
Impressed with the quick assessment of my claim. Submitting the claim on the website was also a strai...
Good value
This is the first time I have used 1Cover and I found it was good value for the type of cover I neede...
Windscreen damage claim
The process to making my claim was so simple - I used to price compare my travel insurance every time...
Confident any claims would...
Customer service was very good and before buying cover had heard if you make a claim 1Cover is very f...
Good choice
I have been a frequent traveler from Australia to EU at least twice a year using 1cover insurance. I ...
Travel insurance
Easy to organize
Value for money
Received Sms 1day b4 insurance expired
was useful in ca...
Insurance
Easy to organize
Value for money
Received Sms 1day before expiration was useful as if u need...
Satisfied customer
This is the second time I have used this company, and luckily have had no reason to make a claim this...
All round complete satisfa...
Easy coverage, informative cover, prompt claim settlement, all round satisfaction for the past 12 yea...
Phone stolen overseas
Easy and quick to submit claim.Claim was approved and paid into my account all within a few days. Wil...
Super efficient
The team was supporting and quick to refund me. I’ll definitely use 1Cover again, it works like an in...
Outstanding service
First class service from my first phone call to take out the insurance and surpringly fast processing...
Not Needed On Recent Trip
Every overseas trip I have undertaken I have insured with 1Cover.Fortunately after just completing an...
Very happy and will use ag...
We have been lucky enough to travel overseas several times in the last few years and used different i...
Really upset
I spent over $200 on medical bills from an injury from snowboarding in New Zealand.
I took the co...
Very simple and fast claim...
For the first time in many trips I needed to make some claims, following the death of a relative. The...
Peace of mind
you know you will always get value for money with your 1 cover travel insurance policy and if you do ...
1Cover Great Experience
We flew to the US and my husband developed an infection in his arm whilst travelling. We had to see ...
1Cover travel insurance reviews
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