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1Cover reviews
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overall rating 8.5 1497 reviews
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Customer Experience
8.5
- Awesome 1137
- Good 168
- Average 42
- Bad 35
- Terrible 115
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Value for Money
8.6
- Awesome 1117
- Good 199
- Average 63
- Bad 22
- Terrible 96
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Claims Experience
8.1
- Awesome 633
- Good 46
- Average 20
- Bad 15
- Terrible 128
Good value and easy to dea...
Excellent premium compared to other travel insurance companies we have dealt with. Thank you for your...
Great prices
1cover has always been our go to for travel insurance, we have never had to make a claim but it's...
Trouble free claim experie...
During a recent trip to Cambodia. Centre stone of an emerald ring was lost whilst on a day trip. Upo...
i would book with them aga...
i would recommend any one to book with 1cover because they are very helpful every time i go away on a...
Excellent service efficien...
Excellent service great communication easy claim procedure will use every time in the future for ove...
definitely insure with the...
1Cover is well organised. They're super helpful and fast with the claims handling.We have used 1C...
Cover for Pacific Cruise
We arrived in Sydney three days before a Pacific cruise and my wife came down with vomiting and gastr...
Fairly painless
My recent hiking tour in Japan was cancelled due to typhoon Hagibis. A couple of times I had sent ema...
Quick and easy to make a c...
Staff we're very helpful and explained everything so I could understand what was going to happen ...
poor result
Lost sunglasses in Ganges River, no police report or ship report so claim denied. Will not accept Sta...
Our Holiday experience wit...
My Husband and I booked our cruise on the Majestic Princess in Feb. 2019 and sat back and Looked forw...
Mt. Bromo trip
Everything from taking out the insurance and ultimately claiming for some damage was handled very eff...
Difficult to compare price...
I usually use Australian Seniors Insurance, as they usually have the most competitive prices & co...
Claim Straight forward and...
My phone was stolen whist overseas, and i was quite devastated. After supplying all the appropriate d...
Very stress free claim
Thankyou kindly to all of your wonderful staff members. You all work as a team, have amazing empathy ...
Easy, Convenient and Compr...
I have been using 1Cover for over 10 years for all my travel insurance. Purchasing the cover is simpl...
Quick and helpful
We received a decision about our recent claim, within a week. Staff were very helpful when we called ...
Minor medical matter, that...
After suffering the effects of what we discovered to be a parasite and infection while on holiday in ...
Completed claim online and...
We have used 1Cover for all of our overseas trips and fortunately have only had two claims over the y...
Great customer service
Highly recommend 1Cover to anyone considering travel insurance. Their customer service is fantastic a...
Really impressive company
Unfortunately I had an accident whilst overseas, thankfully 1Cover made the whole process from my hos...
Telephone advise different...
1cover whilst overseas advised we could claim a new flight cost due to a cancelled flight. We have no...
Paid 1cover for no cover U...
Just sharing my experience with 1Cover as I’m pretty sure a lot of people out there use them, and hop...
Caring service
1cover have been fantastic from the initial call. They were very concerned about our injured son and ...
Highly Recommended.
I received prompt communication and assistance when submitting my claim. The claim was reviewed and s...
Civil Unrest Claim
Great value insurance cover with a friendly, empathetic, fast and relatively hassle free claims proce...
1Cover are very impressive...
I broke my ankle overseas and 1Cover were excellent. They answered the phone promptly, returned calls...
Great customer service and...
Good communication, efficient service, and quick payment for the cancelled shore excursion I claimed ...
Travel with peace of mind
1Cover is a first choice - competitive and (according to friends) good to deal with in claims settlem...
Stress freedom
We were traveling to Bali on a 17 day vacation with a 2 and half year old. In day 3 he started develo...
1Cover #number 1
The staff at 1Cover are brilliant. They were there every step of the way, they treat you like you are...
Holiday insurance claim
We have used 1Cover several times and have made two separate claims. Lost property in UK was dealt w...
Ease
First time I've done something online that was so simple basic and and well put together by your ...
Super fast claim experienc...
Returned from cruise on Saturday.
Submitted claim for missed port and supporting documents ...
Disappointed
Everyone I spoke to was pleasant enough but I called when my flight was cancelled and then ended up n...
Couldn’t have been better!...
We were a couple of weeks into an eight week holiday when I had a dental emergency. We contacted 1Cov...
The only travel insurance ...
I cannot stress enough how impressed I am with 1 Cover Insurance.
From the first enquiry be...
Great Experience with 1Cov...
I had to make a claim for a dental expense and lodge the claim to them with all the supporting docume...
Easy!
1Cover gives you peace of mind when travelling. From quoting, purchasing to claiming, the whole proce...
Read from a script to avoi...
I put in a claim that was not hotel related but in regards to the surrounds that weren’t safe to stay...
Staff very helpful when ma...
It was difficult to get documents from the Chinese hospital as no one spoke any English. Once we had ...
Change Flight to earlier f...
From the start to finish I received excellent support from all customer service assistants at 1 Cover...
Had to cancel holiday
I use 1cover every time I travel and this time, unfortunately, I had to cancel due to my travel compa...
A bit surprised
Have used 1 Cover regularly so was very surprised when I told them of my SVT I was really surprised t...
Travel Insurance Well wort...
Although I have never had to make a Claim, I would never Travel without Travel Insurance, 1 Cover ma...
Great cover options and aw...
We were covered for everything we needed including car hire excess in case of an accident. I had a pr...
Everything you hope for in...
When you have an insurance claim you hope your travel insurance company will be prompt, understanding...
100% professional patient ...
Cannot thank the team enough about such a sensitive matter. It was felt with so much respect patience...
Reasonable price and cover...
Purchased travel insurance to cover a trip to Europe including a cruise. Phone stolen in Barcelona, s...
Easy On-Line Application P...
The application process was not difficult, and the health evaluation for a particular medical conditi...
Poor returns on electrical...
After having your car broken into and all your electrical items stolen only getting $200 back per ite...
Very fast review of my Cla...
Dealing with 1Cover was so easy. I received a text as soon as they received my paperwork, to say cla...
A professional and support...
The service and support from ICover people was very professional and to a degree caring.
Our trav...
Highly efficient and very ...
I came back from a lengthy holiday and for the first time in my life had to lodge a travel insurance ...
great assistance when requ...
When putting in my claim I was given great assistance and guidance from support. My claim was dealt w...
10/10 Claims process
I was extremely impressed with the service I received with 1Cover. Throughout the entire process they...
Quick response to claim
1cover were quick to confirm my claim once I completed th online requirements . I have used them in ...
Felt covered the whole tri...
It was good to know if I had trouble with my health overseas I knew I was in good hands. As it turned...
So easy, organised and kin...
Being in hospital in a foreign country was stressful enough, let alone thinking about when to contact...
Ease of use, good cover
I have used 1Cover previously and unfortunately needed to make a claim, which was serviced efficientl...
Fast policy set up.
I had quick service setting up the policy for my trip, was a weight off my mind, very happy, and happ...
Easy, quick claims process...
After visiting NYC I was left with a medical bill of $1,900 USD. Before I went to the doctor, I call...
Trip to Bali
I find that 1Cover is very easy to deal with, arrange travel insurance and reliable if you have a cla...
Quick and efficient
Due too an illness of one of our travellers, flights needed to be canclelled and a claim was submitte...
Claim experience
I had to cancel my trip under very upsetting circumstances and 1Cover were extremely understanding an...
Great peace of mind
I have used 1Cover Travel Insurance on quite a few occasions and always find it easy to get a quote a...
Competitive cost
The insurance was cost competitive but the review process was very frustrating as you needed to write...
Easy
First class product, simple to buy great support and help. The phone staff are knowledgable and very ...
Excellent Insurer
I have always used 1Cover for my travels and thankfully have never needed to claim, until my last tri...
A great service and good c...
I have been with 1cover for my last 2 trips, and I will be going with them again for future trips. Th...
Loyal customer unable to c...
Really disappointed having showed up at our Hotel in Hoi An, Vietnam to find out the company we booke...
Injury in the USA requirin...
From the moment we contacted 1cover there were very responsive. They dealt with the hospital direct r...
Excellent service by 1Cove...
Unfortunately I had to make my first claim whilst overseas and the assistance given to me certainly w...
Very happy with the servic...
I had an emergency with an infected tooth while I was overseas. I contacted 1Cover and they immediate...
Fantastic service and clai...
Due to inclement weather I had a terrible experience getting back home and having to rebook a flight....
Glad I was insured
The whole process of getting a quote, to purchasing my travel insurance, to making a claim was very e...
Great value.
I didn’t have to claim this time but as usual, great value, great service. After such a good experien...
Didnt need to claim-great ...
Didnt need to claim on this trip however the value of cover compared to Travel agent was much better ...
Fabulous claims process!
I've used 1Cover for our travel insurance for a number of years now but have never had to claim u...
Peace of mind
Everytime I travel I make sure to get 1 cover. The travel insurance that has peace of mind. I've ...
Process was great, no prob...
From the first phone call to the end, very efficient, helpful & wonderful staff. Highly recommend...
Claim easy to navigate
Had to make a claim when my husband was hospital just before we departed for an overseas tour. Once ...
Excellent Travel Insurance...
Really happy with the customer service especially as I had to change my trip once prior to departure ...
Only travel insurer I will...
From experience, I know your choice of travel insurer is very important. I have travelled many times ...
Till next time
First time with 1Cover, recommended by my travel agent for a group of ladies, straight forward, very ...
Easy to purchase
This Insurance I have been using for a few years and find it All I need for Travel. I have not had to...
A great group to deal with...
Use 1 Cover mant times and claimed once. The experience has always been positive and enquiries and cl...
confidence
Grand promises of safety and assurance offered when seeking and paying for insurance in the first ins...
Couldnt use insurance
I got car insurance for my husband who was travelling
to the UK when he arrived at Europcar they ...
Claimed on 2 overseas trip...
I had to return early from 1trip and cancel another I had to go 10 days later the process was fairly ...
I wish every travel insura...
No hassles. Sent in claims on two medical visits while overseas and notification of claim settlement...
Not accepted by europcar
I bought car insurance and Europcar in the UK does not recognize this insurance so it was a total was...
Claim turned down after in...
After losing rental car keys due to a kayak capsize event, we called 1cover and they said it would be...
Very prompt processing of ...
I made a claim on-line and once I assembled all the necessary documents the process was simple. The c...
Appropriate Cover and quic...
1Cover offered a competitive travel insurance premium for the planned type and duration of our holida...
Cannot thank 1 cover enoug...
I was over in Thailand and scared. 1 cover ensured everything that needed to be done was done in a ti...
1Cover travel insurance reviews
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