1Cover reviews
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overall rating 8.5 1863 reviews
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Customer Experience
8.5
- Awesome 1344
- Good 188
- Average 49
- Bad 40
- Terrible 148
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Value for Money
8.6
- Awesome 1320
- Good 226
- Average 70
- Bad 31
- Terrible 122
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Claims Experience
8.1
- Awesome 798
- Good 57
- Average 22
- Bad 18
- Terrible 162
Wow, happily surprised by ...
I have never claimed on travel insurance before and was pleasantly surprised by how easy the process ...
Didn’t cover what they wer...
Waste of money. Didn’t actually cover my claims but gave me $30 for disruption to travel. I’m out $90...
Excellent Care and Compass...
After coming into trouble on the Kokoda Track I had to call for assistance. 1Cover where incredible. ...
Claim for stolen goods fro...
Throughout the claim 1Cover were fantastic. Very helpful and supportive through the claims process. M...
Reliable Travel Partner
I have used 1Cover for all my trips in last 12 years and never experienced any problem with communica...
Competitively priced
I found 1Cover easy to sign up for and very competitively priced. It gave me peace of mind while trav...
1Cover is the best and eas...
I am new to travelling overseas and have used 1Cover when I have travelled. Taking out travel Insuran...
Highly recommend
We have used 1 Cover for all our travels over the past 18 months and have been very impressed. Unfort...
Friendly, supportive staff...
Have been a 1Cover client for many years. First time I have needed to use the company for anything mo...
Value for Money Insurance ...
I have insured my travel on a number of occasions with 1 Cover, but have never made or had to make a ...
Great cover and prompt ser...
We would like to thank 1Cover for their help in resolving our Insurance. In all the years we have tra...
Does not come through when...
A full week of delayed baggage, and 1Cover expects me to spend half my holiday finding receipts for i...
Excellent, affordable cove...
I always get 1Cover when travelling - haven't claimed yet, so can't comment on that, but they...
Great experience with 1Cov...
My wife and I were travelling in Nepal and my wife seriously injured her ankle. After contacting 1Cov...
Excellent service provided...
ICover promptly reacted to our report of accident and they have followed up with timely advice all th...
Happy Customer
Both the application for travel insurance and making a claim easily done on line with clear instructi...
Amazing service
I have been using 1 cover for yrs now as I have found it’s cheaper and more convenient for my travels...
Confidence Plus With This ...
it was my first ever travel insurance claim over many many years of travelling and I was un expectedl...
Easy and economical to obt...
I can't say more than this because fortunately, I never had to use it! I will obtain this cover n...
Always used 1 cover as fin...
Great ease of use to organise insurance with 1 cover the price of the cover is always usually the che...
Everything good
Taking out the policy was quick and easy I didn’t know how they go with claims as I have always been ...
Great cover
Easy to purchase and very clear on travel coverage in clear wording. Easy to purchase online and very...
Hardened business practice...
Recently bought three months insurance had to return in a week no known reason to make a claim family...
ACL injury skiing - timely...
Our emergency case manager was outstanding! Our first time making a claim after 20 years of internati...
Excellent value & serv...
I didn’t think I could claim much back from our recent cruise - we missed 2 ports due weather hence m...
Appalling
I will never choose this insurance company again. I submitted my claim almost a month ago. They calcu...
Will use again in the Futu...
Cheaper BUT better, Easy to make a claim, Payout was Quick. Customer Service replied back in 24 Hrs. ...
COVER FOR COUPLE TO SINGAP...
After a heart attack in late 2020, we realised that getting affordable insurance for the trips we lov...
Insurance claim
I have always used 1Cover for my travel insurance, up until recently I have never had to make a
Support for unexpected cla...
Hubby and I both got chest infections while on holiday in Bali. We received great service from 1 cove...
Prompt Response & Sett...
I have used 1Cover for a number of years for overseas holidays (UK & Europe). Their website is e...
Good company to get travel...
This is the first time in all the many years I have travelled that I had to actually use my travel in...
Great service
I needed to make a claim for medical expenses after stepping on something in Thailand. The claims pro...
Straight forward process
Unfortunately I broke my ankle and my wife and I couldn’t travel overseas. Submitted our claim and it...
Cancelled Cruise Refund
I had to cancel a 10-day cruise from Sydney up the coast to Port Douglas last October 2023, due to th...
Earned my trust
I was partial to 1Cover when selecting a travel insurance because my mother was treated really well w...
misleading and incomplete ...
Upfront advertising doesn't match the actual cover. It wasn't till I had purchased the cover ...
Second stress free claim e...
Have just completed my second claim with 1Cover, for a missed cruise port call, ironically on the sam...
Easy, fast, reliable
1Cover is easy to book and clear to understand. In comparison with other Companies, 1Cover gives you ...
Great value but claims pro...
1Cover's price for a short Australian holiday was great value. Unfortunately, this was the first ...
Reliable Travel Partner
I have used 1Cover for all my trips in last 12 years and never experienced any problem with communica...
Beware hell of a experienc...
Please beware of this company I had previously heard negative feedback from other prior to using this...
Painful process
Yes I had my claim paid. The process was extremely painful and frustrating. I uploaded all my documen...
Best Value for Money Insur...
I always use 1Cover when I'm travelling both nationally and internationally. It's way cheaper...
Great cover at a competiti...
Great cover at a competitive price, I had to make a claim due to being ill overseas. The claim was pr...
I Cover passes the test wi...
Being hospitalised for the first time in an overseas country was an unsettling experience, however th...
travel insurance experienc...
Usually we purchase travel insurance, never expecting to have to use it!
Our experience with 1cov...
Such a quick and easy clai...
I'm so happy with my 1Cover travel insurance experience. I lost my phone while travelling and 1Co...
Highly recommend
I had a great experience with 1cover. Anthony always kept me well informed and I was happy with the o...
Knowing you have 1Cover wi...
I have been using 1Cover travel insurance for many years now, both for domestic and international hol...
Great travel cover
1 cover has always been our choice for travel insurance and they have a good range of policies to cho...
Terrible product
We got super sick whilst away, I went to the doctor - got a certifcate - and they rejected out of han...
The ONLY insurance cover y...
We have been dealing with 1 Cover insurance for many many years now and they are the only ones we tru...
Check the small print
I did not read the small print and was caught out on a medical claim where I needed a doctor's Re...
Excellent Claims Experienc...
Unfortunately we had to cancel our trip a couple of months before departure because of a sport injury...
WORST TRAVEL INSURANCE, EV...
After years of travel experience, this time we have chosen 1Cover travel insurance. Ha, what a joke! ...
Good experience
I had good experience during my New Zealand trip and I have felt safe and secured with the insurance...
Great insurance company
The second time used 1Cover insurance company for my family's travel overseas, and unfortunately ...
Uk, Europe holiday
I was lucky enough that I didn't need to use it. What I would have like is an insurance cover wit...
Great customer service whi...
Great customer support whilst overseas when making a claim but as soon as I returned home to finalise...
Great experience
Affordablepremium excellent service easy to claim . I would recommend highly to travelers . Very good...
Very impressed with outcom...
We thank you for supporting us though the claim process which was easy, and your staff were very help...
Easy and straightforward
Easy online, straight forward process, value for money. Not complicated, reliable, offering suppor...
Very happy
Fortunately I haven't had to claim, but 1Cover are always easy to deal with and easily the most a...
Very pleased
I taken out 1Cover travel insurance many times. Every time I've need to claim they have been fant...
Short and valuable
I have purchased the international traveller insurance when travelled to Bali Indonesia. I have felt ...
Trip to Bali, two grandpar...
We found 1Cover easy to deal and most helpful whilst we were in Indonesia after suffering with some B...
Easy purchase
Easy to purchase. Clear to know what is covered. And able to get an insurance
To cover multiple c...
Loss of personal luggage
The team at 1Cover were so helpful with my claim and correspondence regarding my claim was constant. ...
Quick Assessment
My claim was assessed quickly with a favourable outcome covering all my costs minus the excess, was a...
Shouldn't review unles...
It is impossible to give a rating on a product you haven't used. This is only possible if you'...
Very friendly and efficien...
I had a seizure on the plane going with the family to PNG - I had no choice but to turn around. 1Cove...
Outstanding Service
HI your service is outstanding your settlement was fast i will defiantly use 1cover again. Thank you ...
Easy and fast claims
I’ve claimed 2 times with 1Cover, 5 years apart. Both times the process was easy, the answer was fast...
Discriminates against peop...
Because our daughter has Down Syndrome we needed to pay an extra fee. Our daughter has no health issu...
1Cover for us from now on
We have used 1Cover a number of times for our yearly trips overseas. You never truly know what an ins...
Still waiting for feed bac...
Until I receive feed back which travel agentThey are saying it will be 10-12 weeks before we can pro...
Worth the cost
Having this product on our holiday just gave us confidence to go overseas again. Bali was our destina...
1Cover Claim consultant - ...
I have held many travel policies and luckily enough have never had to lodge a claim, until now. We we...
Cruise cover
Very easy to get insurance and great value for money .
I will be back when I go on my next cruise...
Good service
After returning home, I made a claim resulting from an injury. The process was easy and quick. Great ...
Croatian getaway
Always great when arrive home from a wonderful trip overseas with out inident.
Holiday insurance for the ...
This insurance is easy to do online with the coverage that suits you
Good price, good service
Always had a very pleasant experience with 1 cover travel insurance, ease of applying for cover or ma...
Medical Costs incurred ove...
1Cover were excellent in resolving all our costs - special mention to Sarah who looked after us.
Travel insurance
Insurance is easy to obtain online, we also take it out when travelling. Fortunately we've never ...
Medical Expenses incurred ...
So much empathy and support shown to my wife by the team at 1Cover - especially Sarah in claims offic...
Waste of money
Purchased 1cover travel insurance and unfortunately our trip was cancelled meaning we no longer requi...
Easy to book and extend, w...
Booking 1Cover was easy online and you get a discount, I didn't have to claim anything this year,...
1Cover provided an easy pr...
Due to a newly diagnosed medical issue, I was advised not to travel on medical advice... After submit...
Ease and value of cover
Wide coverage and a lot of benefits were included or were able to be added. Ease of of obtaining cove...
Return customer for peace ...
I have used 1cover before and felt much peace of mind just in case, thanks
reasonable price and servi...
Did not need to use it for claim.
Easy insurance for cruisin...
Easy to select what I need and purchase on line. They have specific cruise insurance which I was afte...
Claims experience.
My partner fractured her ankle 3 weeks prior to our Asian trip. Our travel insurance claim was appro...
I may as well not have tak...
OK, fair enough the small print said the insurance does nit cover the collapse of an airline .. but I...
1Cover travel insurance reviews
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