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1Cover travel insurance reviews
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overall rating 8.5 878 reviews
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Customer Experience
8.5
- Awesome 637
- Good 117
- Average 26
- Bad 21
- Terrible 77
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Value for Money
8.6
- Awesome 632
- Good 130
- Average 41
- Bad 14
- Terrible 61
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Claims Experience
7.8
- Awesome 299
- Good 33
- Average 10
- Bad 8
- Terrible 81
Quick, easy and good value...
After a family holiday I needed to lodge a small claim. All completed online and payment received wit...
Easy as travel cover
Would highly recommend. Have used 1 cover a few times now and they have been by far the best value fo...
Cruise insurance
No issues will use again for sure. All done online. Quick and easy.
That's about all I have ...
Travel Claim
I frequently use 1Cover. They are competitive with their pricing and I have just made my first claim ...
Florita Bibbs
I highly recommend this company very good value for money with the coverage that you get no comparis...
GREAT PRICE AND EASY TO AP...
Thank you again for great cover and the easy way you can apply for existing medical conditions. Will ...
Very good customer service...
Extremely easy to talk to rep. I had to change my dates and it was no problem excellent service ...
Highly recommended insuran...
With the unpleasant experience of my wife's illness that caused delay in her travel, 1Cover consu...
Good value for money
Very competitive policy price. This time I didnt need to claim, but them being a top company, I trust...
Quick, no fuss claims ever...
I use 1cover every time I travel overseas because they’re always the cheapest, I’ve had to claim twic...
I love this company
I always buy my insurance from them and have had to claim twice with no problems at all. Will always ...
Peace of mind when travell...
Easy website to use, luckily no claim made. Good value for money. I read reviews of many companies be...
It is OK
No trouble occurred while I was travelling. Process via internet was smooth and good, price is reason...
Had no problems at all
Received a call from a customer service person, who advised I needed extra cover for my particular po...
Great Price and Service
I was pleasantly surprised when I rang 1Cover, I am over 70 yrs and the price quoted was very favoura...
Could not claim
We got stopped at hk international airport because my name was 'different'. Made us miss our ...
Peace of mind
Hire car companies really annoy me with their extortionate insurance rates (they've been doing th...
Insurance purchsed but no ...
It's difficult to review insurance unless a claim is required. Purchase was easy. I didn't ma...
Competitively priced
Good cover at a competitive price. Have used 1cover several times now. Never made a claim so unable t...
Due dilligence on both sid...
My first travel claim ever, though I use 1Cover regularly. Process was straightforward and thorough, ...
Don't pay up when you ...
i went on a cruise on 5th march and on my birthday we were meant to dock at Isle of Pines and were bo...
Highly recommended
Fantastic, professional and empathetic staff. Would highly recommend and will definitely use again. H...
We had a good experience, ...
We have used this company several times & have always been treated with courtesy. Keep up the goo...
Very friendly, helpful and...
1Cover helped me after an accident overseas. The staff were very friendly, offered all sorts of help,...
Great Cover Great Price!!
Fast, quick and easy! Great value for money. Wouldnt use any other company, used twice and will again...
Great product for seniors
I have used 1Cover a few times when i travel out of Aus, and even though i have never had to use it, ...
Always pack my 1Cover
1Cover is my 'go to' travel insurer. Just back from Tassie where my cover even included hire ...
Reliable and easy.
Fast response times and great service, I had the trip from hell but they helped make it all okay.
Misfortune in Finland
Claiming with 1Cover was a straight forward process and conversing with them during the process was g...
Only ever use these guys
Have had numerous policies over the years and never had a problem, even when we had a large claim wh...
Good Insurance Cover
I never leave home without travel insurance and 1Cover has always been good. Just a note for those w...
Extending Policy
Extending our policy was absolutely no problem. Very easy to arrange just a phone call. Confirmatio...
1cover is all the cover yo...
After comparing lots of travel insurances, I always come back to 1cover when travelling.
They hav...
value for money
Whenever taking out 1cover insurance I have found staff to be very helpful, professional and friendly...
Didn't have to use it....
When I first applied for insurance, 1Cover was easy to do for my cruise insurance. I did not need to ...
Speedy. Professional
It was a hassle free claim experience. I didn't have to wait long for my money back after I had...
Happy insurer
I have used 1Cover for many years and have been extremely happy. Although I have never had to make a ...
Good to know I had cover i...
Good to know I had cover if needed, luckily I did not need it, but with insurance always good to know...
Very poor service
Our flight from Port Macquarie was cancelled by Qantas with no reason given. As we had a connecting i...
He's dying in hospital...
My friend is in a coma in hospital and the costs are going up daily and we can't afford to get hi...
Very happy customer
My wife became ill on cruise & following treatment we were left with a rather large medical bill....
Don't bother claiming ...
There is a provision within the policy wording for all travel insurance policies whereby any relative...
You rejected a claim for t...
My sports watch was stolen in circumstances that clearly give rise to a claim. You rejected it on tot...
Easy
Easy to sign up with clear plans, benefits and exclusions. Provided with emergency contact numbers. ...
Awesome
I've never had to claim insurance but whenever I go overseas, I always book my travel insurance w...
Claims experience
Coud not find the support / non-sales / claims number easily on the web site. Advice was a bit non-sp...
So glad we did not have to...
This was the third time in a row that we used 1-Cover (recommended by friends) and we hope to continu...
I have used 1 Cover for my...
I have had to extend my cover and rang them to confirm rental car excess cover and got immediate atte...
Very easy and simple to bo...
I was very impressed with ease and simplicity to book travel insurance great experience will use this...
Medical Consult and Medica...
Wife became sick on cruise ship and had to visit the doctor. On our return to our home I completed th...
Not needed - good cover &...
Will use again if required & terms remain as satisfactory- have used this in the past some time ...
Great Value
1Cover is the fastest and easiest way to buy on-line travel insurance, with very competitive rates. ...
Reassuring
Conscience that as fellow passengers we’re reliant on unexpected medical assistance- and content know...
Nice easy website
Used 1cover many times and found the website easy to use.
Not had to make a claim so can't c...
Peace of mind!
The process of applying for travel insurance offered by 1Cover was easy. Despite having to make alter...
A wide range covered for a...
I have used 1Cover for many years and even though we have not had to make a claim, I continually find...
Too slow and arduous
Baggage delay payment only available after 10 day processing time and no 24 customer care when overse...
A1 TRAVEL INSURANCE WITH 1...
Another trip to Bali with the safety and security of 1 Cover insurance giving me the opportunity to c...
future cover
have gone with 1 cover for a long time however had to change as they would not cover us for our plann...
So easy on line
I found it was very easy to take out travel insurance online at a very affordable pricing with 1Cover...
Great service
Great people to deal with yet again
Great service and fantastic value for money. Have used before...
Suitable travel insurance ...
Never had an accident or required 1Cover. However a reputable travel insurance company with sufficien...
Easy to apply and very hel...
I have had a great experience with 1cover. They are incredible helpful and contact anywhere in the wo...
Best priced coverage for p...
1Cover offer coverage for more pre-existing conditions at very reasonable cost than other travel insu...
Quick and easy
I have always used 1 cover and find them quick, easy and inexpensive. I recently made a claim and aga...
Terrible
I requested a refund over 3 months ago as we no longer needed this cover. Emails saying its all done ...
Another company that talks...
Classic insurance company that can squirm their way out of any situation that will cost them money. B...
1Cover*****
I have been dealing with 1Cover for the past 8 years and always find hem excellent company. Insurance...
Peace of mind
Fortunately I never had to use my travel insurance with 1 cover but having the knowledge that they ha...
1Cover insurance
made a claim and within 7 days, was approved and paid. Could not ask for better service, staff was mo...
Great pricing
Great pricing and is easy to organise. My insurance was the cheapest out of the group of 25 people. I...
Thankfully I've never ...
Thankfully I've never had to claim... but I always choose 1Cover as they are easy to deal with, h...
Easy application
Straight forward information and simple online application. Good email communication. Competitive pri...
Cover for BIG Ski Trip ...
Everything went like clockwork so we never had to claim. But it was reassuring to know we had full c...
Unprofessional customer se...
Lack of sensitivity, care, responsibility when it comes to meeting with faithful customers. I have be...
Always well priced .
Always use One cover for our travel insurance , due to price comparison.
Haven't required t...
Easy and efficient
Really happy with the whole experience. Top notch customer service. Quick and stress free claims proc...
Happy having something so ...
Its such a delight to be able to book something that protects you for all areas of your holiday with ...
Never again
We took out 1 Cover insurance for a cruise we did. Absolutely ensured that we click it was for a crui...
Health issues ...all cover...
An unexpected emergency and hospital visit in Austin Texas and a follow up visit to a specialist. All...
Peace of mind
Although I thankfully didn’t have to use my cover I felt confident that I had all the information I r...
Trip to Japan 2018
I did not need to claim on the insurance, but very glad I had it if something went wrong
A pleasure to insure my tr...
Recently my husband & I travelled to Wellington, N.Z. for a niece's wedding and insured with ...
Very affordable
It was nice to find a company that accepted my husband's pre-existing condition and not put on an...
Cruise cover
Very happy will use again lucky I didnt need to make a claim and confident that if I needed to make o...
Value for money
Have purchased 1 cover for last 2 holidays and found they are value for money, thankfully I have had ...
Prompt service
1Cover offered excellent customer service, both online and telephone contact. I received guidance fr...
great travel insurer
I went on a trip to Thailand and although i did not have to contact them I automatically booked with ...
I'll use 1Cover again....
I found it super easy and quick to organise my travel insurance online. I was very happy with the pri...
Claims were too strict wth...
I attached every piece of information I had in support of my claim. Unfortunately that wasn't eno...
Emergency line unhelpful. ...
When I had first been told my flight had been cancelled it was after midnight so I called the emergen...
Always great service.
I have used 1Cover many times and have only ever needed to claim once due to being stranded with stor...
No problems
Worthwhile & reasonably good value considering that claims are actually paid out and reimbursemen...
Looking for a loophole not...
I am an Australian living in Thailand, and as I was travelling on holiday to Australia, I chose an Au...
Inexpensive and awesome co...
I have used 1Cover for every overseas trip I have taken. I have had to make a claim for 2 of these ...
Affordable, peace of mind ...
Was pleasantly surprised to receive a text checking whether we needed to extend our cover in case we ...
1Cover travel insurance reviews
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