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1Cover reviews
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overall rating 8.5 1251 reviews
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Customer Experience
8.5
- Awesome 933
- Good 157
- Average 35
- Bad 30
- Terrible 96
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Value for Money
8.6
- Awesome 916
- Good 185
- Average 55
- Bad 17
- Terrible 78
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Claims Experience
7.9
- Awesome 472
- Good 43
- Average 17
- Bad 13
- Terrible 105
Great experience making a ...
My wallet was stolen while overseas in Spain. When I returned home, I lodged a claim with 1Cover. The...
Port Cancellations
Our recent cruise to PNG, unfortunately, had to cancel 2 port visits due to weather conditions. I spo...
Great experience
I was very pleasantly surprised how fast and professional 1cover dealt with my submitted claim. I had...
Great service, cheap and r...
From my own personal experience breaking my elbow whilst on an overseas Ski trip in Austria 1cover wa...
Broken Elbow in Paris
Very friendly and supportive call centre/staff who assisted with the recovery of my injury by providi...
Quick claim assessment
Following a change of flights that incurred additional costs I lodged a claim with 1cover to cover th...
Helpful staff
Had some great help from a number of staff over email. Claims experience marked down as it would have...
No problem
I have been using 1cover for a while now and have claimed once with no problem at all. I shall contin...
Travel Insurance
Excellent yearly travel insurance policy and simple, quick and effective claims process. First time I...
Cheapest and easy to deal ...
1Cover was the cheapest out of a few that we looked into before traveling. We had a few unfortunate e...
1Cover Travel Insurance
Quick and easy to do Insurance on line. Customer Service is great and any claims are dealt with promp...
easy and straightforward c...
Easy claims process that was clear and easy to understand. Once I had acquired all the required docum...
Helpful insurer. Who knew!...
My baggage was misplaced, lost/delayed for 13 days. The airline was no help nor did they provide any ...
Claimed for a doctors visi...
1Cover were very supportive and informative when I rang them when my son was sick. They told me exact...
Very easy and communicatio...
Very easy had to change cover length and was quick and easy via email. Prices were reasonable and rev...
Easy and efficient
Great value and very easy and efficient to purchase. Will definitely use 1 cover again and will let t...
excellent service
Always helpful and professional. Have needed to make one claim involving a hire car and it was very s...
Really Impressed with thei...
After having my wallet pickpocketed overseas, losing cash and cards, I made my claim when I got back ...
So bad
So angry with 1Cover, I was stuck in an emergency situation overseas last weekend, tried calling them...
Exceptional service at rea...
I travel frequently and have insured with 1Cover over many years. They provide an exceptional servic...
First claim
1Cover made my first ever travel insurance claim the easiest and painless process. I was extremely up...
Ski accident claim
The process was quick and easy. Very happy with 1Cover and will recommend them to friends and use aga...
Best Insurance Company I h...
Friendly, helpful, easy to get in touch with, professional and just the best company to deal with. Th...
Excellent coverage and ser...
1Cover have helped me several times on different trips and they are great value for money. The staff ...
Easy
Very impressed with the simplicity of the system and also the prompt response to my claim. It was ver...
Extremely supportive
My wife was hospitalised while we were on holiday, two weeks into our journey. The consultant was ext...
Excellent Insurance
I had to make a claim due to our cruise ship being unable to stop at all the ports due to bad weather...
Best travel insurance
This is the best travel insurance I have ever had! Making a claim is super easy. Everyone I have spok...
Fast claim settlement
This is my first claim on travel insurance and it was settled in a few days with no hassles. Cost was...
Claim Experience
I recently had a claim with 1Cover and it was resolved fairly. I was very happy with the outcome. I h...
Claimed One Day - Paid Two...
We claimed and it was paid promptly without asking for asking for further details and dragging it on....
Travel with confidence
Extremely happy with 1Cover. Excellent rates and the option of $0 excess provides that extra peace of...
Great support
Claim submitted online and within a couple of days my claim was approved. It was an unfortunate illne...
Claim
I was very impressed with the way 1Cover handled my claim and with the result. It was the first claim...
Not flash
Took a lot of emails to get claim acceptance and claim and assist departments not talking to each oth...
Great product
Happy with 1cover would definitely use again for peace of mind while traveling very affordable for my...
Mexico? Don't go with ...
1Cover has no effective presence in Mexico - be prepared to represent and pay for yourself. 1Cover ma...
Use them every time I trav...
Super affordable yet thorough coverage. On a recent trip I had my mobile phone stolen twice! No issue...
Horrendous customer servic...
My boyfriend and I travelled to the Philippines last month and were unfortunate enough to fall ill fr...
Reliable and helpful insur...
I always use 1Cover when travelling overseas, and have found them to be consistently reliable and hel...
Great price, great cover c...
Although I've never had to claim yet, I still feel comfortable with my choice of travel insurance...
1Cover Travel Insurance
1Cover Travel Insurance covers pre-existing health issues in a simple way and it offers competitive p...
1Cover travel insurance
Very fast and reliable insurance company. My claim got processed within 24hours and the funds were in...
Great
I always use 1cover they provide terrific coverage to suit my needs and prices are great, so easy to ...
Travel insurance you can n...
Left stranded overseas after my flights had been cancelled. Insurance didn’t want to know. Had to pay...
Lower exchange
The exchange rate used to process the claim on settlement was below the actual current exchange rate....
Reliable and Reasonable
We have used Cover 1 several times. Only once have we had need of making a claim. The process was sw...
Great company to deal with...
Had my backpack stolen in Barcelona no problems with my claim I always use them so do family and fri...
very prompt, informative a...
Payment was made within a very short time of me submitting my claim. An easy online process to follow...
Top Class Insurance compan...
Never had to claim for this excursion, thankfully, so all good, but have done previously and they wer...
Just hope it’s not complic...
Sure - the premiums are low and provided you’ve got all your receipts, you’ll get reimbursed - but be...
Fast, easy claims. Great s...
I have worked in the travel industry for over 10 years so I know Travel Insurance very well and I wou...
Amazing Service
I always choose 1Cover this last trip is an example why. My daughter was taken ill 2 times during the...
Excellent value
1Cover offers very good value for money and great service. It was very easy to purchase and the websi...
Great help
Great help taking out insurance, and very reasonable cost, but as my holiday was uneventful, there w...
Quick & easy claims pr...
After having to cancel my cruise the day before going due to health reasons on 10 Dec 2018, I submitt...
Awesome service
Easy to buy the policy and made the claims process easy as well. Helpful, professional and quick! The...
Read the fine print and ca...
Paid for comprehensive insurance for 6 days in Bali. I read what they do and don't cover. Purchas...
Go to travel insurance pro...
Each time I travel I use 1cover because I have seen that the cover is broad over a range of circumsta...
Easy and positive process....
Easy and positive process. Pleasant and helpful staff. Second time we have used 1 cover, will definit...
Amazing service and very r...
We recently travelled to Bali and had to delay our return as our daughter had a severe ear infection ...
Great experience
I always use 1Cover as I think they are great value for money and I had a claim this time and they de...
Great value
Used 1 cover for travel insurance and car rental excess while in Hobart for 7 days. Booked online. So...
Difficulty in sending rece...
I recently was unable to travel and had to submit copies of each receipt to claim for travel and acco...
Personal contact and conce...
My wife was ill while we were on holidays in Italy. 1 Cover personnel were magnificent in their assis...
Great
Only had one claim and everything was fine they took care of all paper work and paid out in 2 weeks
Again and again, will cont...
This is the only travel insurance I use for all our travel, ease of use, confidence in product suppli...
why bother buying insuranc...
I have gone to claim twice on the insurance I brought due to flights being cancelled and delayed whic...
Happy to have 1cover trave...
This is the third or fourth time we used this co
I was overseas and applied for Egypt cover and a...
Reassurance
Travel insurance is something you hope you never need and only once have I needed it, but the reassur...
Pre-existing medical condi...
I completed several quotes from different insurers online only to be told, at the last minute, that t...
Trying to claim when death...
I had travel insurance for a family trip to Hawaii, my mother who lived in Scotland suddenly passed a...
Watch Claim
I claimed for a watch that I lost while in Canada but was refused because I couldn't prove owners...
Always pleased
Every time we travel 1Cover is the only insurance we use, peace of mind, value for money and great st...
nice people to do business...
Many thanks for making the process as easy as possible. From organising insurance in the first place ...
fantastic service, hire ca...
We paid extra for hire car excess cover and had to use it for a minor dint that we caused overseas.
Easy Quotes
A user friendly website to obtain Quotes, my number 1 preferred travel insurance and always refer ne...
Quick and thourgh
I found 1Cover to be easy to handle when sadly we had to cancel our NZ Cruise. Was all done via e-mai...
Good price for insurance
We didn't have to use the insurance but it was good to know that if we needed anything we were co...
Unbelievable Service
I have used 1Cover on several trips. The reason is, when I needed help or put a claim in, the experie...
1Cover Great Cover
I’ve used 1Cover travel insurance, for the last 12 or so years.
Luckily I’ve never needed to make...
Cancelling our trip
One Cover were fantastic. We had to cancel our cruise
as my husband was diagnosed with a te...
Had a medical claim whilst...
Had to put in a claim for medical expenses and paid up within 10 days minus the $100 excess. Awesome!...
Happy to Recommend
Because I had existing health conditions I thought it would be difficult to set up the travel insuran...
One cover Insurance
Customer care was excellent. Polite, easy, by phone, took a lot of stress off the traveler. Me! The e...
Be careful of 1Cover as th...
1Covers interpretation of a pre-existing injury differs greatly to a normal person's interpretati...
1Cover has it all!
Great cover overall. User friendly website. Great price compared to other travel insurance companies....
Very good
I used 1Cover a few years ago and had to make a claim. I was extremely happy with the help and compa...
Everything good
We planned to holiday in Bali for two weeks, my wife suggested us to get travel insurance. We tried ...
Easy and great value for m...
Once I had heard about 1 cover, I found the website very easy to navigate and really good value for m...
Been using these guys for ...
Have used for several years on multiple trips. My first claim was a painful experience but i think m...
1Cover Trusted Provider
Given the ease of getting a quote online & follow up "chat" with staff to make sure I had done al...
Covered what I needed at a...
No one really was able to give me the cover I needed for anaphylaxis at an affordable price 1cover ga...
Easy to use, extremely pri...
I have been using 1Cover for many years. They are easy to access and very reasonably priced. I especi...
Great travel insurance
I have always used them where ever I have travelled and I will continue to use 1-Cover. I had no trou...
Great value and cover
I always use 1Cover when I travel because I know I can trust they will look after me in the event of ...
1Cover travel insurance reviews
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