1Cover reviews
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overall rating 8.5 1184 reviews
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Customer Experience
8.5
- Awesome 879
- Good 150
- Average 35
- Bad 28
- Terrible 92
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Value for Money
8.6
- Awesome 865
- Good 176
- Average 51
- Bad 17
- Terrible 75
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Claims Experience
7.9
- Awesome 430
- Good 39
- Average 14
- Bad 11
- Terrible 102
why bother buying insuranc...
I have gone to claim twice on the insurance I brought due to flights being cancelled and delayed whic...
Happy to have 1cover trave...
This is the third or fourth time we used this co
I was overseas and applied for Egypt cover and a...
Reassurance
Travel insurance is something you hope you never need and only once have I needed it, but the reassur...
Pre-existing medical condi...
I completed several quotes from different insurers online only to be told, at the last minute, that t...
Trying to claim when death...
I had travel insurance for a family trip to Hawaii, my mother who lived in Scotland suddenly passed a...
Watch Claim
I claimed for a watch that I lost while in Canada but was refused because I couldn't prove owners...
Always pleased
Every time we travel 1Cover is the only insurance we use, peace of mind, value for money and great st...
nice people to do business...
Many thanks for making the process as easy as possible. From organising insurance in the first place ...
fantastic service, hire ca...
We paid extra for hire car excess cover and had to use it for a minor dint that we caused overseas.
Easy Quotes
A user friendly website to obtain Quotes, my number 1 preferred travel insurance and always refer ne...
Quick and thourgh
I found 1Cover to be easy to handle when sadly we had to cancel our NZ Cruise. Was all done via e-mai...
Good price for insurance
We didn't have to use the insurance but it was good to know that if we needed anything we were co...
Unbelievable Service
I have used 1Cover on several trips. The reason is, when I needed help or put a claim in, the experie...
1Cover Great Cover
I’ve used 1Cover travel insurance, for the last 12 or so years.
Luckily I’ve never needed to make...
Cancelling our trip
One Cover were fantastic. We had to cancel our cruise
as my husband was diagnosed with a te...
Had a medical claim whilst...
Had to put in a claim for medical expenses and paid up within 10 days minus the $100 excess. Awesome!...
Happy to Recommend
Because I had existing health conditions I thought it would be difficult to set up the travel insuran...
One cover Insurance
Customer care was excellent. Polite, easy, by phone, took a lot of stress off the traveler. Me! The e...
Be careful of 1Cover as th...
1Covers interpretation of a pre-existing injury differs greatly to a normal person's interpretati...
1Cover has it all!
Great cover overall. User friendly website. Great price compared to other travel insurance companies....
Very good
I used 1Cover a few years ago and had to make a claim. I was extremely happy with the help and compa...
Everything good
We planned to holiday in Bali for two weeks, my wife suggested us to get travel insurance. We tried ...
Easy and great value for m...
Once I had heard about 1 cover, I found the website very easy to navigate and really good value for m...
Been using these guys for ...
Have used for several years on multiple trips. My first claim was a painful experience but i think m...
1Cover Trusted Provider
Given the ease of getting a quote online & follow up "chat" with staff to make sure I had done al...
Covered what I needed at a...
No one really was able to give me the cover I needed for anaphylaxis at an affordable price 1cover ga...
Easy to use, extremely pri...
I have been using 1Cover for many years. They are easy to access and very reasonably priced. I especi...
Great travel insurance
I have always used them where ever I have travelled and I will continue to use 1-Cover. I had no trou...
Great value and cover
I always use 1Cover when I travel because I know I can trust they will look after me in the event of ...
Fantastic
Thankyou 1 cover I was worried about getting insurance after having surgery on my back My policy was ...
No problems
To date I have been very satisfied when having to make a claim which fortunately is not too frequentl...
Pretty happy all around
I had to make a decent sized claim awhile back and although there was a lot of paper work to submit i...
Unbelievable such short ti...
Have used 1Cover for many of our overseas travel Insurance, came recommended by friends, best piece o...
My first choice for insura...
Very good experience. Flexible extension if required. In the first time more than a year ago, I made ...
Easy to use online and con...
Very easy to use online had a question about food allergies and was assured my family was covered, di...
Great insurance
It's very good to have insurance and very cheap, I got it online, great service, pay online and g...
very economiclal and easy ...
I made a small claim it was handled in a very courteous and helpful manner and resolved promptly ther...
Exchange rate on Settlemen...
Im currently in Timor Leste, a country that works with cash, MasterCard are no longer use and some pl...
First time claim
We have been with 1Cover for 10 years and had to cancel our cruise 3 days before sailing because of h...
Cancellation cyclone
Excellent service. within 3 days they paid the outstanding bill. Found another docket a few days late...
Travel destination covered...
In my view the cost of cover travelling to a country with a reciprocal medical agreement is excessive...
Comments
I have used 1 Cover several times over the past 10 years and fortunately have not had to make a claim...
FAST and Efficient claims
Our family holiday was cancelled after my pre trip medical emergency. 1Cover were fantastic and my cl...
Value for money
I did alot of research on cover for my European holiday and 1 Cover was truly the best regarding valu...
Great value
We all need to have coverage when we travel, we didn't use it, hoping 4 no claim bonus next polic...
More and more exclusions
We have been using 1cover for years but now seems to get more and more exclusions everytime we purcha...
Absoutley amazing
This company is amazing and my family and I will never use anyone else. Thanks for making it so easy
Travel Insurance Claim
We recently had to cancel a trip to Europe due to sickness. We put in a claim to get our deposit bac...
Awesome customer experienc...
Quick response to claim and settlement without delay. Quick response to changes to the policy details...
This is my 3rd time being ...
3rd time organising cover with 1Cover and I'm still very happy with the options available and the...
Would never use again
I am still waiting for a reply to my 3rd email in regard to an issue I had. The auto reply says I sho...
Three time user
First used 1cover in 2014. Had a reason to claim hospital expenses and fly home, no issue was made, p...
Holidays
Have used 1 Cover for a few trips now and very happy. The one time we needed to claim it was fully c...
Easy and prompt applicati...
Great insurance cover. Was a great price. Insurance done few says before our flight. Was easy and pro...
Slow Claims Process
Had to call a couple of times for them to look at a claim that was submitted almost 3 months earlier....
Hassle Free and Worth It
We have used 1Cover three times for travel insurance. Once we needed to claim due to health issues a...
Only one insurer I use
I’ve used 1 Cover over many years and I’ve claimed once which was fantastic. I was called by a rep th...
Excellent and timely claim...
Had to cancel a recent trip due to husbands illnees and inability to travel. 1Cover were prompt and p...
Best Value Travel Insuranc...
I have a pre-existing health condition. The premium I paid with 1Cover was the lowest of at least 6 ...
Claims with a difference
Unfortunately we have had to make two significant claims with 1Cover and they could not have been mor...
1Cover travel insurance cl...
The company was great and helpful when putting in a claim and a settlement was received and agreed on...
Claims
I cant thank 1Cover insurance went on a cruise and got very sick nearly dying and to recommend this i...
Amazed at speed of respons...
It was rather messy trying to make a claim online, the way each input had to be a separate file. I ra...
Excellent and prompt servi...
We now always use1Cover and have had to make a few claims over the years related to medical issues or...
Good value for money
I chose this policy because it fulfilled my needs and was comparatively good value for money. As we d...
Claim
Amazing customer experience. Submitted a claim and received a response on the same day. Claim process...
1Cover Insurance
I would highly recommend 1Cover insurance they are awesome to deal with and the prompt service they p...
Peace of mind travel insur...
We always get cover 1 travel insurance never had to claim but peace of mind knowing we are covered
First time users
We were fortunate we didn't need to use any cover. It was value for money. Also whilst away I was...
Long-time customer - good ...
I have been using 1Cover for many years, travelling to many parts of the world. I have only had to ma...
Best coverage all round
I have always used 1cover for my travel insurance as their price & what they cover are very compe...
Simple and easy to obtain....
After our plane was diverted and a passenger was taken of, I was thankful for my insurance cover 1.
Positive
Great value for the money we spent, easy experience to organise for travelling and easy enough to org...
5 Stars
I've have never need to use it yet. But I have heard from other friends that when they have claim...
The travel insurance
I have found cover to be very reliable. I had reason to make a claim a few years ago and even though ...
Insurance which gives me a...
I find this company so easy to deal with. Great value in comparison with other insurers. Each time ...
Narlah
Luckily I have never needed to make a claim, i do use this travel insurance each time i travel. It...
Hard to review when no cla...
My value for money rating was due to the age loading for myself. I can understand the reasons for the...
Peace of Mind
Thankfully we didn't need to use our cover but when you are cruising for 106 days around the worl...
Good price for peace of mi...
Have not had to use for a claim but experience really easy buying online. Went to Darwin for 10 days ...
1 Cover is My Cover!
I have been using 1 Cover for years & it is still the most affordable broad based cover available...
Outstanding assistance whe...
We have just returned from traveling and unfortunately had serious medical issues. 1Cover was extraor...
1cover Insurance
This cover was inexpensive and easy to obtain online. However I had no idea what I was covered for. F...
Impressed
Very pleased to be given 12 months credit on a recent travel insurance policy. Was unable to go on tr...
1Cover has always had exce...
I have always used 1Cover for my travel insurance. When I had to make a claim, they were straight on ...
This cover was at a very r...
Because I am a fit and active person I usually resent having to pay a higher and higher amount each y...
Easy and Simple Travel Ins...
The 1cover website to obtain quotation was fast and easy to complete. Policy benefits were adequate ...
insurance Cover
I have always thought 1Cover Travel Insurance an excellent company to deal with. I always also find t...
Easy, convenient and great...
I had to make a travel insurance claim for my recent trip and the service was prompt, friendly and ef...
Easy to insure and good pr...
It would be more easier if somehow app can remember all my family details (maybe just tel number then...
Review
Not the cheapest but not the most expensive either. I can't comment on how they process claims no...
Happy to take your premium...
Lost a pair of Maui Jim sunglasses prior to leaving Barcelona and didn't discover this until we w...
Cost effective service
Having fallen ill on holiday i found the customer service and claims process to be fairly straight fo...
Highly recommend!
Easy to apply for cover and affordable rates. Great that I could just get cover for my daughter too, ...
easy, quick, transparent a...
On line, simple, clear insurance for travellers. Updates on what might suit better offered via email,...
easy to deal with
Great to know i had coverage even though I didn't use it. Easy to organize & really easy to d...
1Cover travel insurance reviews
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