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1Cover reviews
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overall rating 8.5 1306 reviews
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Customer Experience
8.5
- Awesome 979
- Good 157
- Average 37
- Bad 33
- Terrible 100
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Value for Money
8.6
- Awesome 960
- Good 188
- Average 57
- Bad 20
- Terrible 81
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Claims Experience
8.0
- Awesome 504
- Good 43
- Average 18
- Bad 13
- Terrible 111
Always fab
We always use 1cover due to price & what it offers. A well run &organised company. Looking fo...
Rubbish
Unfortunately my father passed away suddenly just before I flew overseas. I took out full comprehensi...
Excellent to deal with.
Very helpful and always professional and understanding. Required loads of paperwork, so always keep...
Knowing I'm covered
I recently enjoyed 27 days in Bali, and didn't need to use my insurance...but am always glad to k...
Instant Action
I had reason to call the Claims dept from Overseas, and the operator was excellent and very helpful a...
Perfect family cover
We have used 1Cover twice now for both international family holidays and found their product offering...
Easy to purchase
Easy to navigate to apply for a policy and comparative prices. Peace of mind to know you're cover...
Best Insurance I've Us...
Best buy for insurance. Used over the last few years and was great. I've been lucky with making n...
1cover is great value
I find that 1cover is great value for money and covers what you need for an overseas trip. I have yet...
Cost me a lot, didn’t get ...
I paid a large amount for my travel insurance policy and therefore I expected prompt and efficient as...
Twice now
Sadly, two years running now, we have had to cancel our trips due to health problems.
1Cover were...
Incredible service and sup...
I use 1Cover for travel insurance when I go overseas as they have not only been the most affordable b...
Will never use them again
Lost my stuff stolen while overseas including my phone. I managed to get a police report there and on...
Unsatisfied with service.
After applying for 5 months of travel insurance which ran out on 04/05/19. I contacted 1cover on the ...
I would use 1Cover again f...
1Cover Travel Insurance was affordable to suit my needs and it was easy to apply online, I would cert...
Excellent value
Excellent value and very easy to use website with good service. Policies are clear and offer options ...
1-derful Cover!
Was very impressed with this travel insurance company. Unfortunately became ill overseas, contacted t...
Brilliant Service
I unfortunately had to make two claims whilst on travel overseas: one for catching Influenza A and on...
Ridiculous price increase ...
I left with an insurance from 1Cover and while I was away I had to extend it by two weeks initially, ...
Extremely professional
We had 1Cover travel insurance for a cruise holiday and due to adverse weather conditions the ship mi...
Efficient
I use 1Cover whenever I travel. Its affordable, straight forward and uncomplicated. Great call center...
Peace of mind easily arran...
I have used 1 cover several times and have been very satisfied with the service so far. I have not h...
Outstanding claims support...
Expectations exceeded every time including value for money, but more importantly when a claim is requ...
Very quick and efficient o...
Unfortunately we had to postpone my flight as I fell sick the day before our flight. The insurance we...
Basic insurance
I dont like how anything over 12 months old is regarded as not being valuable and proof of purchase i...
Easy As
Travelled with confidence knowing I was covered and although I didn't have the need to claim, I&#...
1Cover is a good company t...
Dealing with 1Cover travel insurance has been very easy, dealing with our claim was great, the girl o...
Service and Customer satis...
I made phone contact with 1Cover and was advised the process, online application submitted with suppo...
Efficient, Quick and Thoro...
From the moment I first fell ill, 1Cover consultants helped me navigate the bureaucracy. They made a...
Insurance Claim
We were unable to travel due to a medical condition. 1 Cover were prompt and professional with their ...
claim assessment
Really smooth process, they fairly assessed my claim. Got back to me really fast and definitely were ...
Good
Helpful staff, cheap cover, and extending for a few extra days was easy. But i had no claims, so cant...
1Cover so efficient and ea...
1 Cover is absolutely awesome!Had to cancel my holiday to South Africa as my11 year old granddaughter...
Claim approved next day
Had a crack in a rental windscreen. Paid it and received the paper work I needed for a claim. Put in...
Skiing Holiday
My husband & I have travelled very extensively around the world and have used 1Cover for the last...
Peace of mind
I have a few health issues, including past history of dvt and pe's so I'm on lifelong warfari...
Amazingly quick response t...
I put in a claim and it was processed and approved within 24 hours. I couldn't be happier with t...
Gap year travel insurance
My son recently did a gap year travelling to many obscure countries- including Zanzibar, Nicaragua et...
On line or over the phone,...
I have been a loyal customer with 1 cover for many years and many travels. Had to claim once and it w...
Terrible company that don’...
Lost my GoPro over seas (GoPro here 5) took a few weeks for them to process it and then it resulted t...
Very professional
The staff that I spoke to from quote to purchase were very helpful and thorough. Quick resolution to ...
An excellent company to wo...
We always use 1Cover when we require travel insurance and have introduced the Company to our Son. He...
Fastest payment ever!
I was devastated to have crashed my rental vehicle with a $2800 excess and even more devastated that ...
Superior Service
I recently attempted back to back cruises which I insured with 1Cover. Unfortunately on my first crui...
Appreciated the support gi...
I was very concerned about organizing insurance for a condition that has just been diagnosed. I have ...
Prompt claim payment with ...
Following a recent trip to NZ where we were impacted by an avalanche, we had to lodge a claim. The pr...
Policy and claim
Bought cruise specific policy, very good value and had to claim for missed port, very easy claim and ...
Hard to prove a claim
I made a claim for lost prescription glasses and had great difficulty convincing "you" of my loss. I ...
I always use 1Cover now, c...
My daughters and I use 1 Cover all the time now as I find you competitive, user friendly online, good...
Been using 1 Cover for yea...
I have been using 1cover for years now. Price has always been good for the cover provided. Had my fir...
Missed Ports Claims
I returned from PNG 14 February. Rang 1Cover on Monday 18 February (very helpful, caring lady) then s...
Claiming Stolen Cash
1Cover Insurance is the best Travel Insurance
They are easy to contact response write away.
a...
Great company
My experience was very good in a claim we had. The only thing was that your contact was through Austr...
Always Reliable & Valu...
I've used 1Cover a number of times for both domestic and international travel insurance. I have a...
Competitive prices and goo...
We had reason to make a claim on our trip and the service we received was prompt and our claim was se...
Great experience making a ...
My wallet was stolen while overseas in Spain. When I returned home, I lodged a claim with 1Cover. The...
Port Cancellations
Our recent cruise to PNG, unfortunately, had to cancel 2 port visits due to weather conditions. I spo...
Great experience
I was very pleasantly surprised how fast and professional 1cover dealt with my submitted claim. I had...
Great service, cheap and r...
From my own personal experience breaking my elbow whilst on an overseas Ski trip in Austria 1cover wa...
Broken Elbow in Paris
Very friendly and supportive call centre/staff who assisted with the recovery of my injury by providi...
Quick claim assessment
Following a change of flights that incurred additional costs I lodged a claim with 1cover to cover th...
Helpful staff
Had some great help from a number of staff over email. Claims experience marked down as it would have...
No problem
I have been using 1cover for a while now and have claimed once with no problem at all. I shall contin...
Travel Insurance
Excellent yearly travel insurance policy and simple, quick and effective claims process. First time I...
Cheapest and easy to deal ...
1Cover was the cheapest out of a few that we looked into before traveling. We had a few unfortunate e...
1Cover Travel Insurance
Quick and easy to do Insurance on line. Customer Service is great and any claims are dealt with promp...
easy and straightforward c...
Easy claims process that was clear and easy to understand. Once I had acquired all the required docum...
Helpful insurer. Who knew!...
My baggage was misplaced, lost/delayed for 13 days. The airline was no help nor did they provide any ...
Claimed for a doctors visi...
1Cover were very supportive and informative when I rang them when my son was sick. They told me exact...
Very easy and communicatio...
Very easy had to change cover length and was quick and easy via email. Prices were reasonable and rev...
Easy and efficient
Great value and very easy and efficient to purchase. Will definitely use 1 cover again and will let t...
excellent service
Always helpful and professional. Have needed to make one claim involving a hire car and it was very s...
Really Impressed with thei...
After having my wallet pickpocketed overseas, losing cash and cards, I made my claim when I got back ...
So bad
So angry with 1Cover, I was stuck in an emergency situation overseas last weekend, tried calling them...
Exceptional service at rea...
I travel frequently and have insured with 1Cover over many years. They provide an exceptional servic...
First claim
1Cover made my first ever travel insurance claim the easiest and painless process. I was extremely up...
Ski accident claim
The process was quick and easy. Very happy with 1Cover and will recommend them to friends and use aga...
Best Insurance Company I h...
Friendly, helpful, easy to get in touch with, professional and just the best company to deal with. Th...
Excellent coverage and ser...
1Cover have helped me several times on different trips and they are great value for money. The staff ...
Easy
Very impressed with the simplicity of the system and also the prompt response to my claim. It was ver...
Extremely supportive
My wife was hospitalised while we were on holiday, two weeks into our journey. The consultant was ext...
Excellent Insurance
I had to make a claim due to our cruise ship being unable to stop at all the ports due to bad weather...
Best travel insurance
This is the best travel insurance I have ever had! Making a claim is super easy. Everyone I have spok...
Fast claim settlement
This is my first claim on travel insurance and it was settled in a few days with no hassles. Cost was...
Claim Experience
I recently had a claim with 1Cover and it was resolved fairly. I was very happy with the outcome. I h...
Claimed One Day - Paid Two...
We claimed and it was paid promptly without asking for asking for further details and dragging it on....
Travel with confidence
Extremely happy with 1Cover. Excellent rates and the option of $0 excess provides that extra peace of...
Great support
Claim submitted online and within a couple of days my claim was approved. It was an unfortunate illne...
Claim
I was very impressed with the way 1Cover handled my claim and with the result. It was the first claim...
Not flash
Took a lot of emails to get claim acceptance and claim and assist departments not talking to each oth...
Great product
Happy with 1cover would definitely use again for peace of mind while traveling very affordable for my...
Mexico? Don't go with ...
1Cover has no effective presence in Mexico - be prepared to represent and pay for yourself. 1Cover ma...
Use them every time I trav...
Super affordable yet thorough coverage. On a recent trip I had my mobile phone stolen twice! No issue...
Horrendous customer servic...
My boyfriend and I travelled to the Philippines last month and were unfortunate enough to fall ill fr...
Reliable and helpful insur...
I always use 1Cover when travelling overseas, and have found them to be consistently reliable and hel...
Great price, great cover c...
Although I've never had to claim yet, I still feel comfortable with my choice of travel insurance...
1Cover travel insurance reviews
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