1Cover reviews
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overall rating 8.5 1769 reviews
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Customer Experience
8.6
- Awesome 1344
- Good 188
- Average 49
- Bad 40
- Terrible 148
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Value for Money
8.7
- Awesome 1320
- Good 226
- Average 70
- Bad 31
- Terrible 122
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Claims Experience
5.6
- Awesome 798
- Good 57
- Average 22
- Bad 18
- Terrible 162
Best service
I just wanted to say thanks to 1Cover for making a very stressful situation much easier. It's scary to need medical treatment and surgery overseas, but they were there at any time when we needed,
First time cover
First overseas travel in a few years and had to claim flights to a different city as ours were cancelled. From the first phone call to the email updates everything went smoothly. Definitely get cover
Very impressed
I was sceptical that my claim would be dealt with efficiently and expected that numerous tenuous obstacles would be raised BUT that was not the case. The claim has been handled smoothly and all conclu
Excellent handling of claims, great customer service
The customer experience we had was by very good. When my mother got sick overseas and was confimed in ICU, I contacted 1Cover and seek advice on how to proceed. They opened a case for me and helped
Received a claim relatively quickly with excellent customer service
My claim was a little difficult, as I was claiming for a hiking tour in Patagonia that had to be completely modified due to a wrist I broke a couple of weeks before travelling. I was claiming the diff
Absolutely pleased with the way and speed my claim was handled
My claim was handled by Bethan and team and 1Cover insurance and they were attentive to my emails, very thorough and described the process very simply. I would highly recommend them.
Fantastic customer service!
Kerrie Case Manager with 1 cover was a breath of fresh air. I was travelling over in Thailand and unfortunately did what any young guy does and have an accident on a moped. I honestly called 1 cover t
Great Response Time
The response to my claim was timely & accurate. Definitely met my expectations. About to use them for the 3rd time. They covered my brain aneurysm & some wouldn’t.
Easy online claim experience
I really liked that I could lodge my claim online and was informed of the progress along the way. The process to upload documents was easy.
1cover - don't travel without it.
Last year I had a rental car accident, 1cover paid my excess instantly with no hassles. I highly recommend taking this travel insurance.
Ill in Bali
Ill in Bali, provided doctor and hospital bills, immediate response from 1cover. Money back in my bank account within 10 days. I would highly recommend this no hassle company.
Was shining light when in traumatic condition
So helpful and toll free advice with caring staff can’t thank 1 cover enough for supporting me through horrendous ordeal not once but multiple occasions
Comprehensive Policy & Fast Claim
Provided all information and correspondence required for the lost item, claim processed and payment into account, fast processing means the item can be replaced as soon as possible. Thank you for has
Great communication and claim process
We had two incidents on our holiday and called 1cover. They were very helpful and informative and made the process very smooth for us in what were difficult situations. Thank you.
Very satisfied with my experience
I unfortunately had a flare up of a medical condition which I declared during my trip and caused it to end early. The claim process was straight forward and it was such a relief to have the claim go s
1Cover Travel insurance reviews
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