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1Cover reviews
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overall rating 8.5 1393 reviews
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Customer Experience
8.5
- Awesome 1050
- Good 163
- Average 39
- Bad 33
- Terrible 108
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Value for Money
8.6
- Awesome 1031
- Good 193
- Average 60
- Bad 21
- Terrible 88
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Claims Experience
8.0
- Awesome 560
- Good 45
- Average 19
- Bad 15
- Terrible 120
1Cover Travel Insurance ha...
I recently claimed for a missed port while on a cruise. The cruise was over 12 months ago and I expec...
Will be sticking with 1Cov...
We travel for a total of about 3 months each year , have had annual travel insurance the previous 2 y...
Pre-existing cover and qui...
My wife and I have pre-existing conditions that were covered with a reasonable cost. The application ...
1Cover travel insurance an...
This is the first time we have ever had to make a claim on our travel insurance and 1Cover made the w...
Travel Insurance for USA
I’m glad I didn’t need to make a claim but it was reassuring to know that my son’s peanut allergy was...
Easy to Book, no fuss!
Reasonably priced and easy to book. I did not need to claim for this trip, so cannot comment on that,...
Great service
Super fast, fair and easy to deal with. Thank you 1cover for a great experience and is not there firs...
Cheap, easy to use and sim...
Had to claim medical and was super easy to navigate the claim form online and heard back within 12hou...
Great value for money trav...
Great value for money travel insurance, I have used 1 Cover a number of times for me and my family wh...
A surprisingly pleasant ex...
Friendly staff, and a full refund, made the whole experience worthwhile. I would recommend 1 Cover ...
Easy to claim
We have just come back from a holiday in which we had to claim airfares. Thank goodness we had 1Cove...
Absolutely seamless experi...
Couldn't be happier with our claims experience with 1Cover. Once we lodged the appropriate docume...
Travel with No Worries
Didn't have to use the insurance but fell down once on third-world footpath and it was good to kn...
Claim experience
I had no issues at all. Submitted all requested documentation and was approved very quickly without a...
Travel insurance
First time using 1cover , and will definitely be the last .This company will give you umbrellas when ...
Awesome cover
I brought this cover as I heard it is the best travel insurance and it also came with a decent price ...
Travel Insurance Clain
Had to submit a claim which I did on line. Very easy to use. Submitted claim and within 10 minutes ...
excellent service
We have used 1cover for all our travel insurance previously. Unfortunately this trip we became ill an...
Claim rejected- on poor gr...
Mobile stolen out of my bag whilst overseas. Overall process handled terribly from the initial call I...
Excellent
My wife was recently unwell while travelling in the US. After spending less than 24 hours in an ER we...
Claim dealt with efficient...
Lost my passport. Needed multiple emergency flight revisions and was stuck for a hotel room in Paris ...
Wouldn't recommend
Very easy to organize this insurance, and reasonably priced, but difficult when it comes to a claim. ...
Good value for peace of mi...
Although we have never had to make a travel claim, we rely on 1Cover for total peace-of-mind when tra...
We have a straight forward...
My family and I have used you more than 20 times, having not claimed before we didn't know if you...
Peace of mind
Travel insurance is a must when travelling. Although we have never had to make a claim, buying trave...
Reasonably priced cover
The 1Cover Comprehensive Travel
insurance policy offers the protection I need when traveling for ...
Travel insurance claim
Very pleased with the kindness and efficiency in which 1Cover handled my claim due to a cancellation ...
Great communication and ve...
Claimed for cancellation expenses due to family death. Claims were very helpful and communication was...
Overseas travel claim
1Cover insurance were excellent when I needed help on my last overseas trip in 2018, they were kind ,...
Prompt, excellent service
We have used 1Cover Insurance on several occasions. This has been our first claim. The customer servi...
Disruption of Journey On O...
Pleasure to deal with, provided money back for a day of lost travel while travelling to Italy from Au...
Used 1Cover a number of ti...
I have used and recommended 1Cover to family and friends, however I never have put a claim in till no...
Best value product out the...
I get this cover every year for our family snowboard holiday. You won’t find a better product out the...
Insurance that feels safe
I have used 1Cover for about 15 years and needed to claim three times and it was always an easy proce...
Absolutely happy with the ...
Have had several 1Cover policies over the past few years, had to make a claim in 2017, and the experi...
Claims experience
I've always used 1Cover for my overseas travel. i've never had to make a claim until recently...
Its supposed to be easy
We all live very busy lifestyles, so its good to know that you can get travel insurance very quickly ...
Don't leave home witho...
Have used 1Cover on our past four overseas holidays, we've never had to claim luckily enough so w...
Very reassuring experience...
I had to cancel an Asian trip due to last minute surgery. I made my claim with 1 cover and just simpl...
Dissatisfied
I was robbed in Bali,no immediate help then no coverage as my wallet was taken not cash on me even th...
Overall experience
I have taken out travel insurance with 1 Cover on a number of occasions. I have found their premium p...
Good choice
Good choice, easy to purchase and communicate with, I’ve been using 1cover for over 7 years now for m...
All medical expenses +...
Absolutely fabulous service from 1Cover. Quick, easy with refunds provided in a timely fashion. Ins...
Excellent service, very fa...
We applied for a refund and within 3 days we received a notification that the refund was already tran...
beyond grateful
Thankyou so much to 1cover who covered our recent cruise after hitting cyclone conditions. I chose 1c...
Great Service
On a recent trip our bags were lost. Upon returning home I placed a claim on the website and 2 days l...
Claim
Recently I had to make a claim on my travel insurance when ill health prevented me from taking my pla...
1Cover
No problems, no claims, easy to take out, easy online service. Reasonable price.Will do it again.Happ...
Very easy to deal with
Once all my documentation was submitted my claim was approved quickly. I have not had to make a claim...
Fast, Efficient & Fair...
Have been using Cover for overseas travel for several years now as their policies & premiums suit...
Luckily no major need for ...
Luggage was lost in transit. Luckily it turned up 12 hours after landing in Kiev. Contacted 1cover on...
Theft in Rome 2019
1Cover provided excellent service in providing travel insurance and when making a claim to cover the ...
Excellent Support and resp...
Excellent phone advice and support. Good response and clear guidelines via email. Reasonable insuranc...
Excellent as always
We recently had our luggage delayed for 2 days when travelling from Australia to Italy. It was super ...
Amazing help from staf
My son fell sick whilst on our 3 month trip in Bali Indonesia and had to stay in hospital for 3 night...
Good value Insurance
We have used 1Cover every time we travel and feel comfortable that we will be looked after if anythin...
Excellent service & cl...
Easy to contact on the 24 hr hotline, even sent me information about extending my insurance so I was ...
Efficient streamline proce...
Really happy with the claims process. I have had to claim against two separate 1cover policies now an...
Excellent service
Helpful, friendly staff. Was my first claim in many years of travel. Could not fault the service. Exc...
Very pain free and quick r...
I made a claim overseas for medical expenses incurred and I was responded to very quickly and once I ...
Excellent
Customer service was very understanding and friendly. My claims were processed really quick, would de...
Watch out! Don't expe...
You've had your holiday. What's done is done. When you get a rubbish result from your claim...
Frequent Traveller
AAA Great policy for long term overseas!! If your frequent traveller just get the one policy and save...
Easy to buy, no experience...
As the title states, purchasing is a breeze. Pricing seems fine when compared with other quotes. Can’...
Pleasure to deal with
Having booked and paid for European holiday early in the year departing end of May 2019, due to unfor...
Best Service
My claim was professionally and promptly managed and I was able to replace my stolen phone quickly an...
Awsesome service
Had medical situation whilst in Cambodia, contacted 1cover to get guidance and they were very helpful...
Easy, helpful, reassuring ...
It was easy to purchase the right insurance for our needs online which we compared to others and foun...
Happy with all the assista...
From completing my claim all staff were very helpful. They all let me know exactly what to expect and...
I have always been very ha...
I now believe you will no longer be covering visitors coming to visit Australia. This is a big disap...
Absolute disaster
Loves your money but hates to assist when you need help. Been using there policies for years but the ...
Great cover
Never had any problems with claims, great cover. Great price and service. Would recommend to anyone n...
Best travel insurance
I always have 1 Cover insurance for overseas holidays, value for money and super quick response. I re...
I’m not the criminal
Unfortunately I got robbed on a recent holiday. It was upsetting but I felt better as I knew I had 1C...
Unsuccessful Claim
Myself, my husband and three adult children fly to New Zealand a couple of times a year due to family...
Helpful and considerate cl...
When my daughter was hospitalised overseas 1Cover was extremely helpful and contactable at all hours!...
Medical Claim
We had to cancel our first family holiday when our young daughter fell ill. Claim process was very st...
Very friendly and helpful ...
After cancelling a recent trip overseas due to illness, 1Cover made our insurance claim experience in...
They were great.
Only had one problem they didn’t pay all the money till we got home, we had to pay up front first eve...
Travel Insurance
I have taken out policies with 1Cover several times, as they are the best value for money that I'...
Travel Insurance
I have insured with this company several times as I find them easy to deal with and have good communi...
1Cover paid out our claim,...
We had a trip booked to Sri Lanka to plan our wedding, and unfortunately had to cancel due to the ter...
Disappointed.. will never ...
2 damaged phones..due to being tossed around on floor of our cruise ship for 20 mins or so while caug...
Easy online travel insuran...
Hassle free travel insurance. Easy to take out on line including cover for pre-existing conditions. U...
Great customer service.
1Cover were brilliant. I was travelling South East Asia for a year so of course I needed travel insur...
A very easy and straight f...
Responded to each email very quickly and clearly which allowed the claim was resolved within only a c...
Very disappointing
When purchasing comprehensive insurance it would be expected that it covers situations and accidents ...
Always fab
We always use 1cover due to price & what it offers. A well run &organised company. Looking fo...
Rubbish
Unfortunately my father passed away suddenly just before I flew overseas. I took out full comprehensi...
Excellent to deal with.
Very helpful and always professional and understanding. Required loads of paperwork, so always keep...
Knowing I'm covered
I recently enjoyed 27 days in Bali, and didn't need to use my insurance...but am always glad to k...
Instant Action
I had reason to call the Claims dept from Overseas, and the operator was excellent and very helpful a...
Perfect family cover
We have used 1Cover twice now for both international family holidays and found their product offering...
Easy to purchase
Easy to navigate to apply for a policy and comparative prices. Peace of mind to know you're cover...
Best Insurance I've Us...
Best buy for insurance. Used over the last few years and was great. I've been lucky with making n...
1cover is great value
I find that 1cover is great value for money and covers what you need for an overseas trip. I have yet...
1Cover travel insurance reviews
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