1Cover reviews
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overall rating 8.5 1908 reviews
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Customer Experience
8.5
- Awesome 1344
- Good 188
- Average 49
- Bad 40
- Terrible 148
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Value for Money
8.6
- Awesome 1320
- Good 226
- Average 70
- Bad 31
- Terrible 122
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Claims Experience
8.1
- Awesome 798
- Good 57
- Average 22
- Bad 18
- Terrible 162
Quick Assessment
My claim was assessed quickly with a favourable outcome covering all my costs minus the excess, was a...
Support for unexpected cla...
Hubby and I both got chest infections while on holiday in Bali. We received great service from 1 cove...
Competitively priced
I found 1Cover easy to sign up for and very competitively priced. It gave me peace of mind while trav...
Always used 1 cover as fin...
Great ease of use to organise insurance with 1 cover the price of the cover is always usually the che...
Claim for stolen goods fro...
Throughout the claim 1Cover were fantastic. Very helpful and supportive through the claims process. M...
Highly recommend
We have used 1 Cover for all our travels over the past 18 months and have been very impressed. Unfort...
Reliable Travel Partner
I have used 1Cover for all my trips in last 12 years and never experienced any problem with communica...
misleading and incomplete ...
Upfront advertising doesn't match the actual cover. It wasn't till I had purchased the cover ...
Check the small print
I did not read the small print and was caught out on a medical claim where I needed a doctor's Re...
Excellent Care and Compass...
After coming into trouble on the Kokoda Track I had to call for assistance. 1Cover where incredible. ...
Good experience
I had good experience during my New Zealand trip and I have felt safe and secured with the insurance...
1Cover is the best and eas...
I am new to travelling overseas and have used 1Cover when I have travelled. Taking out travel Insuran...
Amazing service
I have been using 1 cover for yrs now as I have found it’s cheaper and more convenient for my travels...
Great value but claims pro...
1Cover's price for a short Australian holiday was great value. Unfortunately, this was the first ...
ACL injury skiing - timely...
Our emergency case manager was outstanding! Our first time making a claim after 20 years of internati...
1Cover for us from now on
We have used 1Cover a number of times for our yearly trips overseas. You never truly know what an ins...
Good company to get travel...
This is the first time in all the many years I have travelled that I had to actually use my travel in...
Easy purchase
Easy to purchase. Clear to know what is covered. And able to get an insurance
To cover multiple c...
Will use again in the Futu...
Cheaper BUT better, Easy to make a claim, Payout was Quick. Customer Service replied back in 24 Hrs. ...
Happy Customer
Both the application for travel insurance and making a claim easily done on line with clear instructi...
COVER FOR COUPLE TO SINGAP...
After a heart attack in late 2020, we realised that getting affordable insurance for the trips we lov...
They will not cover you or...
Nothing but a scam company!!! DO NOT PURCHASE AN INSURANCE WITH THEM!!! my luggage was lost and after...
Earned my trust
I was partial to 1Cover when selecting a travel insurance because my mother was treated really well w...
Value for Money Insurance ...
I have insured my travel on a number of occasions with 1 Cover, but have never made or had to make a ...
Easy, fast, reliable
1Cover is easy to book and clear to understand. In comparison with other Companies, 1Cover gives you ...
Easy and economical to obt...
I can't say more than this because fortunately, I never had to use it! I will obtain this cover n...
Great customer service whi...
Great customer support whilst overseas when making a claim but as soon as I returned home to finalise...
Straight forward process
Unfortunately I broke my ankle and my wife and I couldn’t travel overseas. Submitted our claim and it...
Cancelled Cruise Refund
I had to cancel a 10-day cruise from Sydney up the coast to Port Douglas last October 2023, due to th...
Very friendly and efficien...
I had a seizure on the plane going with the family to PNG - I had no choice but to turn around. 1Cove...
Great cover at a competiti...
Great cover at a competitive price, I had to make a claim due to being ill overseas. The claim was pr...
Second stress free claim e...
Have just completed my second claim with 1Cover, for a missed cruise port call, ironically on the sam...
travel insurance experienc...
Usually we purchase travel insurance, never expecting to have to use it!
Our experience with 1cov...
Insurance claim
I have always used 1Cover for my travel insurance, up until recently I have never had to make a
Excellent Claims Experienc...
Unfortunately we had to cancel our trip a couple of months before departure because of a sport injury...
Good service
After returning home, I made a claim resulting from an injury. The process was easy and quick. Great ...
Excellent value & serv...
I didn’t think I could claim much back from our recent cruise - we missed 2 ports due weather hence m...
Excellent service provided...
ICover promptly reacted to our report of accident and they have followed up with timely advice all th...
1Cover Claim consultant - ...
I have held many travel policies and luckily enough have never had to lodge a claim, until now. We we...
Discriminates against peop...
Because our daughter has Down Syndrome we needed to pay an extra fee. Our daughter has no health issu...
Short and valuable
I have purchased the international traveller insurance when travelled to Bali Indonesia. I have felt ...
Painful process
Yes I had my claim paid. The process was extremely painful and frustrating. I uploaded all my documen...
Confidence Plus With This ...
it was my first ever travel insurance claim over many many years of travelling and I was un expectedl...
Prompt Response & Sett...
I have used 1Cover for a number of years for overseas holidays (UK & Europe). Their website is e...
Great cover
Easy to purchase and very clear on travel coverage in clear wording. Easy to purchase online and very...
WORST TRAVEL INSURANCE, EV...
After years of travel experience, this time we have chosen 1Cover travel insurance. Ha, what a joke! ...
The ONLY insurance cover y...
We have been dealing with 1 Cover insurance for many many years now and they are the only ones we tru...
Hardened business practice...
Recently bought three months insurance had to return in a week no known reason to make a claim family...
Great experience
Affordablepremium excellent service easy to claim . I would recommend highly to travelers . Very good...
Great experience with 1Cov...
My wife and I were travelling in Nepal and my wife seriously injured her ankle. After contacting 1Cov...
Easy and fast claims
I’ve claimed 2 times with 1Cover, 5 years apart. Both times the process was easy, the answer was fast...
Highly recommend
I had a great experience with 1cover. Anthony always kept me well informed and I was happy with the o...
Reliable Travel Partner
I have used 1Cover for all my trips in last 12 years and never experienced any problem with communica...
Outstanding Service
HI your service is outstanding your settlement was fast i will defiantly use 1cover again. Thank you ...
Appalling
I will never choose this insurance company again. I submitted my claim almost a month ago. They calcu...
Great insurance company
The second time used 1Cover insurance company for my family's travel overseas, and unfortunately ...
Does not come through when...
A full week of delayed baggage, and 1Cover expects me to spend half my holiday finding receipts for i...
Shouldn't review unles...
It is impossible to give a rating on a product you haven't used. This is only possible if you'...
Worth the cost
Having this product on our holiday just gave us confidence to go overseas again. Bali was our destina...
Easy and straightforward
Easy online, straight forward process, value for money. Not complicated, reliable, offering suppor...
Cruise cover
Very easy to get insurance and great value for money .
I will be back when I go on my next cruise...
Terrible product
We got super sick whilst away, I went to the doctor - got a certifcate - and they rejected out of han...
Didn’t cover what they wer...
Waste of money. Didn’t actually cover my claims but gave me $30 for disruption to travel. I’m out $90...
Beware hell of a experienc...
Please beware of this company I had previously heard negative feedback from other prior to using this...
Very pleased
I taken out 1Cover travel insurance many times. Every time I've need to claim they have been fant...
Loss of personal luggage
The team at 1Cover were so helpful with my claim and correspondence regarding my claim was constant. ...
Great cover and prompt ser...
We would like to thank 1Cover for their help in resolving our Insurance. In all the years we have tra...
Best Value for Money Insur...
I always use 1Cover when I'm travelling both nationally and internationally. It's way cheaper...
Very impressed with outcom...
We thank you for supporting us though the claim process which was easy, and your staff were very help...
Knowing you have 1Cover wi...
I have been using 1Cover travel insurance for many years now, both for domestic and international hol...
Excellent, affordable cove...
I always get 1Cover when travelling - haven't claimed yet, so can't comment on that, but they...
Uk, Europe holiday
I was lucky enough that I didn't need to use it. What I would have like is an insurance cover wit...
Great travel cover
1 cover has always been our choice for travel insurance and they have a good range of policies to cho...
Friendly, supportive staff...
Have been a 1Cover client for many years. First time I have needed to use the company for anything mo...
Trip to Bali, two grandpar...
We found 1Cover easy to deal and most helpful whilst we were in Indonesia after suffering with some B...
Such a quick and easy clai...
I'm so happy with my 1Cover travel insurance experience. I lost my phone while travelling and 1Co...
Still waiting for feed bac...
Until I receive feed back which travel agentThey are saying it will be 10-12 weeks before we can pro...
Great service
I needed to make a claim for medical expenses after stepping on something in Thailand. The claims pro...
Very happy
Fortunately I haven't had to claim, but 1Cover are always easy to deal with and easily the most a...
Everything good
Taking out the policy was quick and easy I didn’t know how they go with claims as I have always been ...
I Cover passes the test wi...
Being hospitalised for the first time in an overseas country was an unsettling experience, however th...
Wow, happily surprised by ...
I have never claimed on travel insurance before and was pleasantly surprised by how easy the process ...
First time cover
First overseas travel in a few years and had to claim flights to a different city as ours were cancel...
Very impressed
I was sceptical that my claim would be dealt with efficiently and expected that numerous tenuous obst...
Received a claim relativel...
My claim was a little difficult, as I was claiming for a hiking tour in Patagonia that had to be comp...
Excellent handling of clai...
The customer experience we had was by very good. When my mother got sick overseas and was confimed i...
Absolutely pleased with th...
My claim was handled by Bethan and team and 1Cover insurance and they were attentive to my emails, ve...
Fantastic customer service...
Kerrie Case Manager with 1 cover was a breath of fresh air. I was travelling over in Thailand and unf...
Great Response Time
The response to my claim was timely & accurate. Definitely met my expectations. About to use them...
Easy online claim experien...
I really liked that I could lodge my claim online and was informed of the progress along the way. The...
Best Travel Insurance Prov...
Fast, efficient and smooth claim handling with no hassles. I was paid out within two weeks
Ill in Bali
Ill in Bali, provided doctor and hospital bills, immediate response from 1cover. Money back in my ban...
1cover - don't travel ...
Last year I had a rental car accident, 1cover paid my excess instantly with no hassles. I highly rec...
Great communication and cl...
We had two incidents on our holiday and called 1cover. They were very helpful and informative and mad...
Comprehensive Policy &...
Provided all information and correspondence required for the lost item, claim processed and payment i...
Was shining light when in ...
So helpful and toll free advice with caring staff can’t thank 1 cover enough for supporting me throug...
1Cover travel insurance reviews
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