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1Cover reviews
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overall rating 8.5 1446 reviews
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Customer Experience
8.5
- Awesome 1093
- Good 167
- Average 39
- Bad 35
- Terrible 112
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Value for Money
8.6
- Awesome 1074
- Good 196
- Average 61
- Bad 21
- Terrible 94
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Claims Experience
8.0
- Awesome 596
- Good 45
- Average 19
- Bad 15
- Terrible 124
Very fast review of my Cla...
Dealing with 1Cover was so easy. I received a text as soon as they received my paperwork, to say cla...
A professional and support...
The service and support from ICover people was very professional and to a degree caring.
Our trav...
Highly efficient and very ...
I came back from a lengthy holiday and for the first time in my life had to lodge a travel insurance ...
great assistance when requ...
When putting in my claim I was given great assistance and guidance from support. My claim was dealt w...
10/10 Claims process
I was extremely impressed with the service I received with 1Cover. Throughout the entire process they...
Quick response to claim
1cover were quick to confirm my claim once I completed th online requirements . I have used them in ...
Felt covered the whole tri...
It was good to know if I had trouble with my health overseas I knew I was in good hands. As it turned...
So easy, organised and kin...
Being in hospital in a foreign country was stressful enough, let alone thinking about when to contact...
Ease of use, good cover
I have used 1Cover previously and unfortunately needed to make a claim, which was serviced efficientl...
Fast policy set up.
I had quick service setting up the policy for my trip, was a weight off my mind, very happy, and happ...
Easy, quick claims process...
After visiting NYC I was left with a medical bill of $1,900 USD. Before I went to the doctor, I call...
Trip to Bali
I find that 1Cover is very easy to deal with, arrange travel insurance and reliable if you have a cla...
Quick and efficient
Due too an illness of one of our travellers, flights needed to be canclelled and a claim was submitte...
Claim experience
I had to cancel my trip under very upsetting circumstances and 1Cover were extremely understanding an...
Great peace of mind
I have used 1Cover Travel Insurance on quite a few occasions and always find it easy to get a quote a...
Competitive cost
The insurance was cost competitive but the review process was very frustrating as you needed to write...
Easy
First class product, simple to buy great support and help. The phone staff are knowledgable and very ...
Excellent Insurer
I have always used 1Cover for my travels and thankfully have never needed to claim, until my last tri...
A great service and good c...
I have been with 1cover for my last 2 trips, and I will be going with them again for future trips. Th...
Loyal customer unable to c...
Really disappointed having showed up at our Hotel in Hoi An, Vietnam to find out the company we booke...
Injury in the USA requirin...
From the moment we contacted 1cover there were very responsive. They dealt with the hospital direct r...
Excellent service by 1Cove...
Unfortunately I had to make my first claim whilst overseas and the assistance given to me certainly w...
Very happy with the servic...
I had an emergency with an infected tooth while I was overseas. I contacted 1Cover and they immediate...
Fantastic service and clai...
Due to inclement weather I had a terrible experience getting back home and having to rebook a flight....
Glad I was insured
The whole process of getting a quote, to purchasing my travel insurance, to making a claim was very e...
Great value.
I didn’t have to claim this time but as usual, great value, great service. After such a good experien...
Didnt need to claim-great ...
Didnt need to claim on this trip however the value of cover compared to Travel agent was much better ...
Fabulous claims process!
I've used 1Cover for our travel insurance for a number of years now but have never had to claim u...
Peace of mind
Everytime I travel I make sure to get 1 cover. The travel insurance that has peace of mind. I've ...
Process was great, no prob...
From the first phone call to the end, very efficient, helpful & wonderful staff. Highly recommend...
Claim easy to navigate
Had to make a claim when my husband was hospital just before we departed for an overseas tour. Once ...
Excellent Travel Insurance...
Really happy with the customer service especially as I had to change my trip once prior to departure ...
Only travel insurer I will...
From experience, I know your choice of travel insurer is very important. I have travelled many times ...
Till next time
First time with 1Cover, recommended by my travel agent for a group of ladies, straight forward, very ...
Easy to purchase
This Insurance I have been using for a few years and find it All I need for Travel. I have not had to...
A great group to deal with...
Use 1 Cover mant times and claimed once. The experience has always been positive and enquiries and cl...
confidence
Grand promises of safety and assurance offered when seeking and paying for insurance in the first ins...
Couldnt use insurance
I got car insurance for my husband who was travelling
to the UK when he arrived at Europcar they ...
Claimed on 2 overseas trip...
I had to return early from 1trip and cancel another I had to go 10 days later the process was fairly ...
I wish every travel insura...
No hassles. Sent in claims on two medical visits while overseas and notification of claim settlement...
Not accepted by europcar
I bought car insurance and Europcar in the UK does not recognize this insurance so it was a total was...
Claim turned down after in...
After losing rental car keys due to a kayak capsize event, we called 1cover and they said it would be...
Very prompt processing of ...
I made a claim on-line and once I assembled all the necessary documents the process was simple. The c...
Appropriate Cover and quic...
1Cover offered a competitive travel insurance premium for the planned type and duration of our holida...
Cannot thank 1 cover enoug...
I was over in Thailand and scared. 1 cover ensured everything that needed to be done was done in a ti...
Not using !Cover could unc...
My claims experience is only days old. I would like to thank Consultant Keanu Urirau for his assista...
Claim for overseas acciden...
1Cover staff were very professional in their handling of my recent claim involving a broken wrist whe...
Trip Cancelation
Earlier this year my husband had a fall at work and sustained significant injuries to both legs. We ...
When Insured is not Insure...
When your flight is cancelled 6 hrs before departure and you are booked on a flight for the next day ...
US trip experience
It was a great experience to see how the Yankees live, I seen plenty of eye-opening things in regards...
best company I have had th...
Twice I have had to claim and both times have no issues I will only use your company when travelling ...
Disrupted travel plans due...
Due to my father becoming extremely ill I was forced to change travel arrangements. The staff at 1cov...
Always Competitive
We have been using and recommending 1Cover for years but have noticed that others are just as competi...
1Cover Travel Insurance ha...
I recently claimed for a missed port while on a cruise. The cruise was over 12 months ago and I expec...
Will be sticking with 1Cov...
We travel for a total of about 3 months each year , have had annual travel insurance the previous 2 y...
Pre-existing cover and qui...
My wife and I have pre-existing conditions that were covered with a reasonable cost. The application ...
1Cover travel insurance an...
This is the first time we have ever had to make a claim on our travel insurance and 1Cover made the w...
Travel Insurance for USA
I’m glad I didn’t need to make a claim but it was reassuring to know that my son’s peanut allergy was...
Easy to Book, no fuss!
Reasonably priced and easy to book. I did not need to claim for this trip, so cannot comment on that,...
Great service
Super fast, fair and easy to deal with. Thank you 1cover for a great experience and is not there firs...
Cheap, easy to use and sim...
Had to claim medical and was super easy to navigate the claim form online and heard back within 12hou...
Great value for money trav...
Great value for money travel insurance, I have used 1 Cover a number of times for me and my family wh...
A surprisingly pleasant ex...
Friendly staff, and a full refund, made the whole experience worthwhile. I would recommend 1 Cover ...
Easy to claim
We have just come back from a holiday in which we had to claim airfares. Thank goodness we had 1Cove...
Absolutely seamless experi...
Couldn't be happier with our claims experience with 1Cover. Once we lodged the appropriate docume...
Travel with No Worries
Didn't have to use the insurance but fell down once on third-world footpath and it was good to kn...
Claim experience
I had no issues at all. Submitted all requested documentation and was approved very quickly without a...
Travel insurance
First time using 1cover , and will definitely be the last .This company will give you umbrellas when ...
Awesome cover
I brought this cover as I heard it is the best travel insurance and it also came with a decent price ...
Travel Insurance Clain
Had to submit a claim which I did on line. Very easy to use. Submitted claim and within 10 minutes ...
excellent service
We have used 1cover for all our travel insurance previously. Unfortunately this trip we became ill an...
Claim rejected- on poor gr...
Mobile stolen out of my bag whilst overseas. Overall process handled terribly from the initial call I...
Excellent
My wife was recently unwell while travelling in the US. After spending less than 24 hours in an ER we...
Claim dealt with efficient...
Lost my passport. Needed multiple emergency flight revisions and was stuck for a hotel room in Paris ...
Wouldn't recommend
Very easy to organize this insurance, and reasonably priced, but difficult when it comes to a claim. ...
Good value for peace of mi...
Although we have never had to make a travel claim, we rely on 1Cover for total peace-of-mind when tra...
We have a straight forward...
My family and I have used you more than 20 times, having not claimed before we didn't know if you...
Peace of mind
Travel insurance is a must when travelling. Although we have never had to make a claim, buying trave...
Reasonably priced cover
The 1Cover Comprehensive Travel
insurance policy offers the protection I need when traveling for ...
Travel insurance claim
Very pleased with the kindness and efficiency in which 1Cover handled my claim due to a cancellation ...
Great communication and ve...
Claimed for cancellation expenses due to family death. Claims were very helpful and communication was...
Overseas travel claim
1Cover insurance were excellent when I needed help on my last overseas trip in 2018, they were kind ,...
Prompt, excellent service
We have used 1Cover Insurance on several occasions. This has been our first claim. The customer servi...
Disruption of Journey On O...
Pleasure to deal with, provided money back for a day of lost travel while travelling to Italy from Au...
Used 1Cover a number of ti...
I have used and recommended 1Cover to family and friends, however I never have put a claim in till no...
Best value product out the...
I get this cover every year for our family snowboard holiday. You won’t find a better product out the...
Insurance that feels safe
I have used 1Cover for about 15 years and needed to claim three times and it was always an easy proce...
Absolutely happy with the ...
Have had several 1Cover policies over the past few years, had to make a claim in 2017, and the experi...
Claims experience
I've always used 1Cover for my overseas travel. i've never had to make a claim until recently...
Its supposed to be easy
We all live very busy lifestyles, so its good to know that you can get travel insurance very quickly ...
Don't leave home witho...
Have used 1Cover on our past four overseas holidays, we've never had to claim luckily enough so w...
Very reassuring experience...
I had to cancel an Asian trip due to last minute surgery. I made my claim with 1 cover and just simpl...
Dissatisfied
I was robbed in Bali,no immediate help then no coverage as my wallet was taken not cash on me even th...
Overall experience
I have taken out travel insurance with 1 Cover on a number of occasions. I have found their premium p...
Good choice
Good choice, easy to purchase and communicate with, I’ve been using 1cover for over 7 years now for m...
All medical expenses +...
Absolutely fabulous service from 1Cover. Quick, easy with refunds provided in a timely fashion. Ins...
1Cover travel insurance reviews
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